Senior Consultant - CP (Consumer Products)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva CP (Consumer Products) is seeking a Senior Consultant to join our growing Professional Services team in Europe. The ideal candidate will either:

• Have consulting/customer-facing experience, together with experience of implementing Quality Management Systems (QMS) within the Consumer Products, Cosmetics or Food & Beverages industries.
• Or, possess a deep knowledge and experience of Quality business process knowledge within the Consumer Products, Cosmetics, or Food & Beverages industries; and be looking to take on the new challenge of working with market-leading cloud-based Quality software solutions.

As a Professional Services Senior Consultant, you will work within project teams to implement Veeva Quality solutions for our customers. You will be contributing firsthand towards transforming the way our customers collect, maintain, and distribute business critical processes and documentation. You will be encouraged to share your ideas and to work with other Veeva team members to innovate and refine our internal processes, collaborate with our Product Development team, and enhance our delivery model to meet the ever-changing needs of our customers and their industries. Opportunities are available across the EU/UK for this role. This is a remote, full-time, permanent role with Veeva. This is a customer-facing role and we have no work location requirement, as long as you are in close proximity to an airport and able to meet future travel requirements. Short visits to customer sites in Europe are very likely.

What You'll Do

• Implement Veeva Quality solutions for our CP customers as a key member of our dynamic project teams.
• Conduct/Participate in workshops, gather system requirements, design, configure, and validate Veeva solutions.
• Work closely with customer's business and IT stakeholders to design a solution that adheres to the industry’s best practices and aligns with customer needs.
• Support customer success from the beginning to the end of the engagement.
• Be responsible for project management activities such as timeline and resource planning, leading cross-functional teams, and budget tracking & forecasting.
• Manage communication between the project team, customer, partners, and internal stakeholders.
• Continue to expand and develop industry knowledge to enhance our delivery model to meet the changing business needs of Veeva and our customers.
• Provide insight and recommendations to improve our technology and work closely with our Product team to ensure the best solutions for our customers.
• Opportunity to mentor junior consultants across the global Professional Services organization.
• Opportunity to quickly grow your skillset, gain new experience, and take on additional responsibilities.

Requirements

• 7+ years’ experience in supporting the implementation, design, and/or administration of Quality information/data/document management solutions within the Consumer Products, Cosmetics, or Food & Beverages industries.
• Or, 7+ years’ experience in business processes within the Consumer Products, Cosmetics, or Food & Beverages industries.
• Self-starter and motivated individual with the ability to work independently in a dynamic environment.
• High expertise in project management.
• Minimum of 3 years’ experience as a project manager in software implementation.
• Proven ability to manage diverse customers and/or stakeholders and ensure project delivery to a high degree of satisfaction.
• Good communication skills.
• Ability to quickly understand customer requirements and create corresponding solution designs.
• Understanding of document and data collection and storage.
• General understanding of compliance and computer systems validation requirements.
• 4-year Degree or equivalent work experience required.
• Flexibility to travel (minimum 2 days per month).
• Fluency in English.

This is a remote, full-time role with Veeva. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.

Nice to Have

• Additional experience with Claims Substantiation, EHS, Clinical, Safety, or Regulatory business processes.
• Direct experience with regulated systems or data-driven applications such as Veeva solutions, SharePoint, NextDocs, Documentum, FirstDoc /FirstPoint, Trackwise, Medidata, Liquent Insight.
• SaaS/Cloud delivery experience.
• Document/data migration experience.
• PMP certification / Scrum certification.
• Execution experience with Agile methodology.
• Fluency in another European language (French, Spanish, German, Italian): Ideally a French speaker.

Perks & Benefits

• Health & wellness programs.
• Charitable Gift Contribution Program.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.