What You'll Do Lead IT Operations at our customers for Veeva’s R&D Saa S solutions Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties Oversee customer release management programs, including resource planning, release tracking, and forecasting Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement for the customer Requirements 8+ years of experience in IT Project Management, Support, Consulting or Product Management Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor Technical affinity and/or hands-on experience with software implementation Proven ability to work both independently and in teams in a dynamic environment Good understanding of Saa S and Gx P principles Ability to quickly understand business requirements and design creative solutions Excellent verbal and written communication skills Bachelor’s degree or equivalent relevant experience Nice to Have Experience in the Life sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces Experience with Data or Content Management applications Direct experience with systems such as Veeva Vault, Documentum, D2, Open Text, Share Point, First Doc, First Point, Next Docs, CARA, Master Control, Track Wise QMS, Bio Clinica, IMPACT, Siebel CTMS, Wingspan e TMF, In Form EDC, RAVE, docu Bridge, Global Register, go Balto Prince2/PMP, Agile Scrum Master, ITIL certifications Perks & Benefits Allocations for continuous learning & development Health & wellness programs
Remote lead consultant - eam r&d post implementation services (remote) in Royston employer: Veeva Systems
Veeva Systems is an exceptional employer that champions a Work Anywhere culture, allowing you the flexibility to choose between home or office work. With a strong focus on employee growth, you will have the opportunity to lead significant global projects, mentor talented teams, and engage in thought leadership, all while being part of a collaborative and innovative environment that values your contributions.
