At a Glance
- Tasks: Lead customer success and implement innovative solutions in the life sciences sector.
- Company: Veeva Systems, a pioneer in industry cloud for life sciences.
- Benefits: Flexible work options, competitive salary, and a commitment to employee success.
- Other info: Join a diverse team dedicated to inclusion and professional growth.
- Why this job: Make a real impact in transforming the life sciences industry.
- Qualifications: 5+ years in consulting services and strong negotiation skills required.
The predicted salary is between 63000 - 77000 £ per year.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Do the Right Thing, Customer Success, Employee Success, and Speed.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role The Services Engagement Manager (SEM) is responsible for setting our customers up for success and representing the entire value proposition and effort behind a Veeva Clin Data Implementation.
This is a critical role in ensuring successful customer engagements during the scoping and planning phase to establish the right strategy for implementation success.
The SEM is an integral part of the sales cycle, acting as a solution expert working in close alignment with the Veeva Sales, Strategy, and Services Teams.
Utilizing their own clinical trial systems experience and Veeva product knowledge, they will structure the right solution, set the right expectations, and identify the appropriate project charter, including staffing, timeframes, and associated costs.
Delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the team prior to project start.
What You'll Do Align closely with services and sales teams to provide implementation proposals and establish confidence with prospects in our ability to deliver Set client and internal stakeholder expectations correctly with a focus on long-term success Provide awareness and alignment with the partner ecosystem Position support, training, and other solutions that may be needed for a successful customer experience Travel estimate: Less than 25%Requirements5+ years experience in delivering consulting services or involvement in selling services for Clinical Data Applications with a proven track record2+ years of experience scoping/defining project plans, resource models, and negotiation of Statements of Work for software implementation projects Understanding of the data capture for the clinical trials domain, including how EDC works with IVRS, safety systems, CTMS and downstream databases, and e COAFamiliarity in working with the Life Sciences Industry Ability to engage audiences of varying perception levels, including working with executive leadership Strong negotiation skills Collaborative and consultative work style Works well under pressure and with short or competing timelines Ability to travel Nice to Have Experience in interpreting clinical protocols Saa S/Cloud experience in the delivery Interviewing with Veeva We value your time and believe in a transparent hiring process.
LI-Remote#LI-Mid Senior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce.
Diversity makes us stronger.
Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.
Work Where It’s Best for You Work Anywhere means you can work in an office or at home on any given day.
If you work in the office three or more days a week, you will have a dedicated office workspace.
Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub.
Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone.
Managed Services Engagement Manager in London employer: Veeva Systems
Veeva Systems is an exceptional employer that champions a Work Anywhere culture, allowing you the flexibility to choose between home or office work. With a strong focus on employee growth, you will have the opportunity to lead significant global projects, mentor talented teams, and engage in thought leadership, all while being part of a collaborative and innovative environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Managed Services Engagement Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Managed Services Engagement Manager at Veeva Systems!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Veeva Systems or be willing to refer you for that Managed Services Engagement Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Veeva Systems who’s on the lookout for their next Managed Services Engagement Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Managed Services Engagement Manager role at Veeva Systems!
We think you need these skills to ace Managed Services Engagement Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Veeva Systems. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Veeva Systems
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Veeva Systems. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
