Global Program Manager - Development Cloud
Global Program Manager - Development Cloud

Global Program Manager - Development Cloud

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead R&D IT programs and manage customer success for Veeva's largest Vault clients.
  • Company: Veeva is a leading provider of cloud-based software for the global life sciences industry.
  • Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
  • Why this job: Join a dynamic team, drive innovation in R&D technology, and make a real impact in healthcare.
  • Qualifications: 7+ years in program management within Pharmaceutical R&D; strong consulting and leadership skills required.
  • Other info: This role requires EU or UK work authorization and involves up to 50% travel.

The predicted salary is between 43200 - 72000 £ per year.

The Role

Own the Future of Life Sciences R&D. At Veeva, you won\’t just manage programs—you\’ll drive monumental, global R&D transformation for our most strategic Vault customers across Europe.
As the Global Program Manager, you are the ultimate owner of success, serving as the executive services partner who strategically aligns Veeva\’s full ecosystem (Product, Sales, Services) to deliver maximum customer impact. Your mission is to secure customer success with intensity, optimize the adoption of our solutions, and identify opportunities for massive, long-term growth. This is a remote, full-time role based in the EU or UK, requiring a dedicated blend of on-site customer engagement and remote work.
Qualified candidates must have current legal authorization to work in the EU or UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.

What You\’ll Do

  • Own and drive the successful execution of complex, multi-functional Global R&D Vault implementations (Clinical, Regulatory, and Safety) at our strategic accounts, ensuring measurable business impact and financial excellence
  • Forge and cement deep, trusted-advisor relationships with customer IT and business executives to define, secure buy-in for, and govern the long-term R&D transformation roadmaps
  • Strategically lead and align all cross-functional Veeva teams—Sales, Product, Strategy, and Services—acting as the primary executive liaison to deliver unified, outcome-driven programs and unlock maximum value for the customer
  • Champion the growth trajectory of the account by crafting, negotiating, and leading services contracts and implementation proposals that expand customer value and product adoption
  • Act as the ultimate program governance leader by proactively anticipating risks, resolving complex internal and external challenges (the first line of escalation), and inspiring excellence across diverse project teams
  • Ensure long-term success and continuity by overseeing smooth transitions from implementation into post-deployment operations and ongoing customer enablement teams
  • Communicate proactively and with executive clarity, ensuring all stakeholders at all levels are fully aligned, informed, and motivated to achieve world-class results
  • Requirements

  • Extensive program leadership experience (7+ years) delivering enterprise-scale R&D or GxP technology programs in Pharma (Clinical, Regulatory, or Safety)
  • Deep understanding of Pharmaceutical R&D functions such as Clinical Operations, Regulatory Affairs, Safety, Quality, or Manufacturing
  • Proven consulting expertise supporting enterprise pharma clients across multiple business domains
  • Demonstrated success leading global teams to deliver complex, multi-system implementations with measurable impact
  • Strategic thinker with experience defining technology roadmaps that modernize operations and enable transformation
  • Executive communicator capable of influencing decisions and building alignment across diverse stakeholder groups
  • Resilient problem solver who thrives in ambiguity, negotiates with confidence, and drives accountability without authority
  • Collaborative leader skilled in orchestrating multiple internal and external teams while maintaining high delivery cadence
  • Based in the EU or UK and able to travel up to 25% of the time
  • Nice to Have

  • Direct experience leading a Veeva Vault implementation (e.g., Clinical, RIM, Quality, Safety)
  • Previous experience with large-scale Software as a Service (SaaS) implementations in the highly regulated GxP environment
  • Global Program Manager - Development Cloud employer: Veeva Systems

    Veeva Systems is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. As a Global Program Manager in London, you will have the opportunity to lead transformative projects within the pharmaceutical R&D sector, while benefiting from a supportive environment that fosters professional growth and development. With a focus on customer success and a commitment to employee well-being, Veeva provides a unique platform for meaningful and rewarding employment.
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    Contact Detail:

    Veeva Systems Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Global Program Manager - Development Cloud

    ✨Tip Number 1

    Network with professionals in the Pharmaceutical R&D space, especially those who have experience with Veeva products. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture.

    ✨Tip Number 2

    Familiarise yourself with Veeva's product offerings and recent developments in their technology landscape. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

    ✨Tip Number 3

    Prepare to discuss your experience in managing large-scale programmes, particularly in GxP environments. Be ready to share specific examples of how you've successfully led diverse teams and navigated complex project challenges.

    ✨Tip Number 4

    Highlight your ability to build strategic relationships with stakeholders. Think of instances where you've acted as a trusted advisor and how that has positively impacted project outcomes, as this is crucial for the Global Program Manager role.

    We think you need these skills to ace Global Program Manager - Development Cloud

    Program Management
    Pharmaceutical R&D Knowledge
    Stakeholder Engagement
    Project Execution Oversight
    Negotiation Skills
    Strategic Relationship Development
    Cross-Functional Collaboration
    Problem Resolution
    Communication Skills
    Technology Strategy Development
    Influencing Without Authority
    Experience with GxP Technology Implementations
    Consulting Experience in Pharma
    Ability to Work with Diverse Global Teams
    Adaptability to Ambiguity

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in large-scale program management, particularly within the Pharmaceutical R&D space. Emphasise any specific projects that align with the responsibilities outlined in the job description.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Veeva's products and services. Discuss how your background in managing diverse global teams and your consulting experience can contribute to customer success at Veeva.

    Highlight Key Skills: In your application, clearly outline your skills in problem resolution, negotiation, and influencing without authority. Provide examples of how you've successfully navigated complex project environments in the past.

    Showcase Your Industry Knowledge: Demonstrate your in-depth knowledge of Pharmaceutical R&D by mentioning specific areas such as Clinical, Regulatory, or Safety. This will help position you as a strong candidate who understands the industry's challenges and opportunities.

    How to prepare for a job interview at Veeva Systems

    ✨Understand the Role

    Make sure you have a clear understanding of the Global Program Manager position and its responsibilities. Familiarise yourself with Veeva's products, especially the Vault platform, and how they relate to R&D in the pharmaceutical industry.

    ✨Showcase Your Experience

    Prepare to discuss your past experiences in large-scale program management, particularly within the Pharmaceutical R&D space. Highlight specific projects where you led diverse teams and delivered successful outcomes, focusing on your problem-solving and negotiation skills.

    ✨Build Rapport with Interviewers

    Since this role involves collaboration with various stakeholders, practice building rapport during the interview. Be personable and engage with your interviewers, demonstrating your ability to connect with different teams and executives.

    ✨Prepare Questions

    Have insightful questions ready for your interviewers about Veeva's culture, the team dynamics, and the challenges they face in implementing their solutions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

    Global Program Manager - Development Cloud
    Veeva Systems
    Location: London
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    V
    • Global Program Manager - Development Cloud

      London
      Full-Time
      43200 - 72000 £ / year (est.)
    • V

      Veeva Systems

      1001-5000
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