Consultant - Marketing Software

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Consultant, you will be a member of our Professional Services organization working with our Commercial Content products that form part of Veeva's Commercial Cloud, including Veeva PromoMats and Digital Asset Management (DAM). You will be responsible for understanding our customers' business needs, translating business requirements into solution design, configuring the application, and ensuring excellent project delivery on time and within budget.

What You'll Do

• Implementation of a content management platform for life sciences
• Leading business process discovery and application design workshops
• Translating complex client process requirements into a workable solution design
• Overseeing the solution build, test, and deployment
• Creating process documentation and project deliverables
• Planning and establishing post-go-live activities, including ongoing support
• Providing subject matter expertise in Veeva’s Commercial Content applications and defining how they fit into our customers’ software ecosystems

Requirements

• 5+ years’ experience with consulting, project management, account management, or equivalent experience
• Direct experience using digital content management systems
• Experience working with life science customers (pharma, medical device, consumer health, etc.)
• Ability to quickly understand customer requirements and create corresponding solution designs
• Ability to work with a variety of customer roles, internal/external stakeholders, and delivery partners while ensuring high-quality solution delivery
• Proven ability to work independently in a dynamic, fast-paced, and distributed environment
• Ability to travel as required
• Bachelor’s degree or above
• Fluency in English
• Candidate must be based in Europe and have the legal right to work

Nice to Have

• Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc.
• Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc.
• Experience working with a CRM tool such as Veeva CRM, SalesForce
• An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA)
• Understanding of life sciences compliance and computer systems validation requirements (e.g., GxP, GcP)
• Project management certification (e.g., PRINCE2, PMP)
• Experience with product pre-sales, solution consulting, or engagement management
• Fluency in Italian, French, or German
• SaaS/Cloud experience

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect:

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows: A conversation with the hiring manager, a practical case exercise, and a final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments. Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.