Account Partner - CRO

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As the Account Partner for Veeva Development Cloud, you will be part of the foundational team representing the Veeva Development Cloud for European Contract Research Organisations (CROs). The Account Partner will be responsible for generating opportunities, winning business, and managing strategic relationships with our CRO customers and prospects.

A strong understanding of the life sciences industry and the role of CROs within it, enterprise software sales cycle, and a passion for making market changes with innovative technology are ideal for this role. Candidates must have 3+ years of combined experience across SaaS sales, account management, and/or consulting experience focused on life sciences companies. The candidate must also have a proven track record of account management, servicing CROs, or working for CROs.

What You’ll Do

• Manage relationships with key stakeholders across Business, IT, and C-level
• Meet/exceed pipeline generation and revenue targets
• Manage complex sales cycles, utilising internal and external resources as appropriate
• Keep current with industry trends and engage customers in addressing their business challenges
• Act with urgency, integrity, and a focus on the customer

Requirements

• 5+ years of combined experience across sales, account management, and consulting services
• 2+ years of account management servicing CROs or working in CROs
• Proven track record of meeting and exceeding sales quotas
• Enterprise Sales experience with Life Science Software Solutions
• Strategic account planning and execution skills
• Excellent written, verbal, interpersonal, and presentation skills
• Ability to work with a wide range of customers, from end users to C-level
• Must be highly self-motivated and able to work with little direct supervision
• Must have a team-first mentality
• Business-level fluency in English

Nice to Have

• Experience selling eClinical solutions (EDC, RTSM, eCOA) to CROs and/or Sponsors on a study-by-study basis

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect:

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
• A conversation with the hiring manager
• A practical case exercise
• A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us.

Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments. Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.