Consultant - Vault CRM

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role: Veeva Systems is a cloud industry leader for life sciences. We are a true partner to the industry with our end-to-end market leading platform supporting customers from development through to commercialisation. The growth of Vault CRM is leading the way on future innovations around how life sciences engage customers, helping get life-saving treatments to patients, faster. You will be making a true difference to people’s lives all around the world.

As a Consultant for Veeva Systems, you will participate and lead in business process due diligence, design, creation and documentation of end user requirements of new and/or existing customer CRM application implementation projects working with pharma and consumer health organizations. You will assist in the on-time, high-quality delivery of Veeva Systems solution implementations built on the Vault platform. Furthermore, you will manage migrations of Veeva customer environments on the SFDC platform to the Veeva Vault platform. The ability to travel domestically and abroad is required.

What You’ll Do:

• Participate in one or multiple Veeva product implementation projects covering autonomously the assigned role (such as project manager, functional analyst, solution architect, stream lead).
• Lead autonomously on client workshops and meetings, applying great communication and negotiation skills in one of the languages required.
• Provide Subject Matter Expertise to our Customers and Partners, providing guidelines and best practices, with the ability to articulate complex concepts to audiences with different perception levels.
• Collaborate proactively on internal initiatives and projects.
• Coach Consultants or Junior resources, leading by example and providing the required support.

Requirements:

• 5+ years of experience in technology implementation projects in one of the following roles: Project Manager, Functional Analyst, Solution Architect.
• 1+ years on CRM implementation.
• Experience working with a Pharmaceutical, Consumer Health, or Medical Device organization.
• Strong communication and presentation skills.
• Able to travel approximately 15%.
• Fluent in English (written and spoken).

Nice to Have:

• Salesforce.com certification and implementation experiences.
• Veeva certification and implementation experiences.
• Additional European language.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.