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For Companies At a Glance
- Tasks: Lead life science customers in implementing innovative solutions and provide training.
- Company: Join Veeva Systems, a pioneering SaaS company transforming the life sciences industry.
- Benefits: Enjoy stock bonuses, health programs, free lunches, and extra holiday leave.
- Why this job: Make a real impact in healthcare while working remotely with a dynamic team.
- Qualifications: Experience in clinical trials or software implementation; strong communication skills required.
- Other info: Flexible remote work within the EU/UK and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. We value people for the individuals they are and the contributions they can bring to our teams.
The Role
Veeva Systems is looking for Consultants and Senior Consultants who have some content management expertise and/or clinical trials expertise and/or software implementation expertise. As a member of our Professional Services team, you will be responsible for understanding our customers’ challenges and clinical needs, translating requirements into solution design, delivering training, and supporting customers during application validation. If you are a Senior Consultant, you will also be leading and mentoring talented project team members implementing and configuring the designed solution together with you.
What You'll Do
- Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions
- Participate in workshops to discuss requirements with customers
- Guide customers toward best design decisions
- Document design decisions
- Monitor Veeva Vault configuration to ensure the matching with the agreed design
- Support customers in validation activities and write validation documentation
- Deliver onsite or remote training
- Submit product enhancement requests based on project experience
- Ensure customer success from beginning to end of the engagement lifecycle
- Have fun and work with an awesome team!
Requirements
- Experience working in clinical trials with a demonstrated understanding of compliance considerations and processes AND / OR experience working on implementation projects as a consultant, business, or IT lead for at least one of the following solutions: eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments
- Some understanding of life sciences content management principles
- Some understanding of life sciences compliance and computer systems validation requirements
- Proven ability to work independently in a fast-paced environment
- Ability to travel as required
- Bachelor's degree or above
- Good communication skills in English
- Qualified candidates must be legally authorized to be employed in the European Union and the UK.
Nice to Have
- Direct experience with systems such as Veeva Vault, ePharmaSolutions, PhlexEview, WingSpan, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, BioClinica CTMS, IMPACT CTMS, Medidata CTMS, GoBalto, or other clinical technologies
- Life-science or computer science-related degree
- SaaS/Cloud experience
- Experience in demoing software applications in product pre-sales
- Experience in services delivery management
- Fluency in one or more of the following languages: German, French, Italian or Spanish
Perks & Benefits
- Stock bonus %
- Health & wellness programs
- Life Assurance
- Veeva charitable giving program
- Free lunch on Tuesday in the Veeva office
- Additional annual leave over Christmas break
Consultant - Clinical Operations (Remote - Europe) employer: Veeva Systems, Inc.
Contact Detail:
Veeva Systems, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant - Clinical Operations (Remote - Europe)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Veeva or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by understanding Veeva's values and mission. Think about how your experience aligns with their focus on customer success and employee success. Show them you're not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your pitch! Be ready to explain your clinical operations expertise and how it can benefit Veeva's clients. Keep it concise and engaging – you want to leave them wanting to know more about you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in the life sciences industry.
We think you need these skills to ace Consultant - Clinical Operations (Remote - Europe)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Consultant role. Highlight your relevant experience in clinical trials or software implementation, and show us how you align with our values at Veeva.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that relate to the responsibilities mentioned in the job description. We want to see how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and make sure your writing is easy to read. We appreciate clarity and want to understand your qualifications without any confusion.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Veeva Systems, Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of clinical trials and the specific solutions mentioned in the job description, like eTMF and CTMS. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Veeva values customer success and the ability to translate requirements into solutions. Prepare examples from your past experiences where you've successfully tackled challenges or improved processes, as this will resonate well with the interviewers.
✨Emphasise Teamwork and Mentorship
If you're applying for a Senior Consultant position, highlight your experience in leading teams and mentoring others. Veeva is looking for someone who can guide project team members, so share specific instances where you've done this effectively.
✨Be Ready to Discuss Compliance
Understanding compliance considerations is crucial in this role. Familiarise yourself with relevant regulations and be prepared to discuss how you've navigated compliance issues in previous roles, as this will demonstrate your expertise and fit for the position.