Senior Consultant - LIMS Implementation (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join Veeva as we modernize software for the life sciences industry. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. This role will allow you to help our clients drive new product adoption through successful implementations. This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Qualified candidates must be legally authorized to be employed in the EU or UK. Veeva does not provide sponsorship for employment visas for this position.

What You’ll Do

• Lead life sciences customers in the implementation of Vault Quality Suite applications to ensure customer success.
• Guide customers on how to enhance their platforms with an innovative approach through cloud-based software applications.
• Define strategies and implementation programs for deploying Veeva Vault LIMS across organizations.
• Project management including resource planning, leading and motivating a cross-functional team, and project budget tracking and forecasting.
• Primary customer liaison managing communication between the project team, customer, external partners and internal stakeholders.
• Mentor project team and junior consultants in the Professional Services organization.
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.).

Requirements

• 8+ years of experience implementing and/or supporting LIMS systems.
• Proven track of delivering subject matter expertise on implementation methodology and driving best practices.
• Demonstrated expertise in customer leadership and fostering a collaborative team environment.
• Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation.
• Ability to travel upon business requirements.

Nice to Have

• Understanding of business requirements, scientific data, compliance considerations, and processes for laboratory information management, life sciences compliance, and/or computer systems validation.
• Experience implementing Laboratory Information Management Systems for life sciences as a consultant, business, or IT representative.
• Direct experience with systems such as LabWare, SQL LIMS, LabVantage, StarLIMS, SampleManager, SmartLab, BIOVIA, Nugenesis, Empower, Laboratory Information Manager System, QMS, ELN, LIMS, and other informatics or similar systems.
• Consulting experience.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments. Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone.

A different kind of company. A Public Benefit Corporation. Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart: In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC). Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.