Veeqo Limited is seeking a Second Line Support Engineer in Swansea to diagnose, investigate and resolve escalated tickets, providing high-quality technical support to our customers. You will escalate complex issues to the engineering team with precise reproduction steps and help build internal docs to improve troubleshooting capabilities.
The role emphasizes proactive problem-solving, strong communication, and collaboration within a fast-growing ecommerce software team.
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Second-Line Support Engineer: Escalation & Troubleshooting in Swansea employer: Veeqo
Veeqo is an exceptional employer, offering a dynamic work environment where creativity and technical skills thrive. Located in Swansea, the company fosters a collaborative culture with opportunities for professional growth, especially in the fast-evolving e-commerce sector. With the recent acquisition by Amazon, employees benefit from enhanced resources and support while enjoying a pet-friendly office atmosphere that promotes a healthy work-life balance.
