Second-Line Support Engineer: Escalations & Diagnostics in Swansea

Second-Line Support Engineer: Escalations & Diagnostics in Swansea

Swansea Full-Time On-site
Veeqo Limited - L69

Veeqo Limited - L69 is seeking a Second Line Support Engineer to diagnose and resolve escalated tickets, working with the engineering team to address defects and improve processes. The role emphasizes analytical thinking, high-quality customer service, and documentation to strengthen the support function.

We value a collaborative, dog-friendly, and healthy work-life balance environment, with opportunities to contribute to improvements in how we support customers across ecommerce platforms.

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Veeqo Limited - L69

Contact Details:

Veeqo Limited - L69 Recruitment Team