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For Companies At a Glance
- Tasks: Provide top-notch technical support and troubleshoot issues in the IFS environment.
- Company: Join a forward-thinking company transforming their ERP landscape.
- Benefits: Enjoy a competitive salary, full-time role, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on knowledge sharing and career advancement.
- Why this job: Be part of an exciting ERP journey and make a real impact on system optimisation.
- Qualifications: Experience in technical support and a passion for process improvement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our client has recently completed a successful two-year transformation from Apps 8 to IFS Cloud and is now entering the next phase of their ERP journey. Having come out of hypercare, their focus is shifting towards resolving outstanding issues, managing support tickets, and strengthening their IFS Technical Support team to enhance and future-proof their ERP landscape.
Responsibilities
- Provide Tier 2/3 technical support and troubleshooting across the IFS environment.
- Investigate, resolve, and document technical issues and system queries.
- Carry out CRIMS modifications, reports improvements, and develop IFS lobbies and user interfaces.
- Support the ongoing optimisation and configuration of IFS Cloud applications.
- Collaborate closely with the existing ERP Systems Manager and IFS experts to ensure smooth operations and knowledge transfer.
- Work proactively to identify opportunities for process improvement within the ERP system.
- Support integrations, upgrades, and performance tuning activities where required.
- Contribute to documentation, training, and best practice sharing across the team.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Construction
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Enterprise Resources Planning Consultant employer: Vector Resourcing
Contact Detail:
Vector Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Resources Planning Consultant
✨Tip Number 1
Network like a pro! Reach out to folks in the ERP space, especially those who work with IFS. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Tier 2/3 support or IFS modifications, make sure to highlight that in conversations. Share specific examples of how you’ve tackled technical issues or improved processes in past roles. It’s all about showcasing what you can bring to the table.
✨Tip Number 3
Don’t just apply—engage! When you find a role that excites you, apply through our website and follow up with a friendly email. Express your enthusiasm for the position and mention any connections you have within the company. A little personal touch can go a long way!
✨Tip Number 4
Stay proactive! Keep an eye on the latest trends in ERP and IFS Cloud. Being knowledgeable about recent updates or common challenges can help you stand out in interviews. Plus, it shows you’re genuinely interested in the field and ready to contribute from day one.
We think you need these skills to ace Enterprise Resources Planning Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Enterprise Resources Planning Consultant role. Highlight your experience with IFS Cloud and any relevant technical support roles you've had. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate their troubleshooting abilities, especially in ERP environments like IFS. Let us know how you’ve made a difference!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to technical details.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Don’t miss out on this opportunity!
How to prepare for a job interview at Vector Resourcing
✨Know Your IFS Inside Out
Make sure you’re well-versed in IFS Cloud and its functionalities. Brush up on the latest updates and features, as well as common issues that users face. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved technical issues or improved processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Collaboration is Key
Since the role involves working closely with the ERP Systems Manager and other experts, be ready to talk about your experience in team settings. Share examples of how you’ve collaborated on projects, shared knowledge, or contributed to team success.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s ERP journey and future plans. This shows that you’re not just interested in the job, but also in how you can contribute to their ongoing success and improvements in the IFS environment.