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- Tasks: Lead the design and transition of high-quality digital services.
- Company: Join a dynamic team focused on innovative Apps & Platforms.
- Benefits: Enjoy flexible working options and a collaborative culture.
- Why this job: Make an impact by shaping essential services and driving best practices.
- Qualifications: Experience in ITIL framework and strong analytical skills required.
- Other info: Opportunity to work with diverse stakeholders and enhance your service design expertise.
The predicted salary is between 36000 - 60000 £ per year.
We are searching for a Service Designer who will be crucial in driving the development of high-quality digital services within the Apps & Platforms portfolio. This role involves leading the design, transition, and assurance of services, ensuring that all solutions and changes meet relevant architectural, technical, and regulatory standards. You will also ensure new or significantly changed services are transitioned into BAU support with clearly defined service models, service levels, and KPIs for ongoing performance.
Responsibilities
- Champion service design best practices across the business
- Develop and maintain Service Operating Models in line with technical and security standards
- Ensure compliance with organisational, regulatory, and ESG requirements
- Oversee the transition of services into BAU, ensuring readiness and smooth onboarding
- Collaborate with architects and stakeholders to manage service-related risks
- Experience working within an ITIL framework with a strong understanding of ITIL Service Management, Software Lifecycle Management, and Release Management
- Ability to work with stakeholders at all levels and articulate service design decisions clearly
- Strong technical and analytical skills with the ability to interpret and present data
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Service Designer employer: Vector Resourcing Ltd.
Contact Detail:
Vector Resourcing Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer
✨Tip Number 1
Familiarise yourself with ITIL frameworks and service management principles. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role and its requirements.
✨Tip Number 2
Network with professionals in the service design field. Attend industry events or join online forums where you can connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully transitioned services into BAU support in the past. Highlighting your experience with service models, KPIs, and stakeholder collaboration will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in digital service design and technology. Being knowledgeable about current tools and methodologies will show that you're proactive and ready to contribute to our Apps & Platforms portfolio.
We think you need these skills to ace Service Designer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Service Designer position. Understand the key responsibilities and required skills, such as experience with ITIL frameworks and service design best practices.
Tailor Your CV: Customise your CV to highlight relevant experience in service design, compliance with regulatory standards, and any previous roles where you managed service transitions. Use specific examples that demonstrate your ability to work with stakeholders and articulate service design decisions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service design and your understanding of the Apps & Platforms portfolio. Mention how your skills align with the company's needs and provide examples of how you've successfully implemented service operating models in the past.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and concise. A polished application reflects your attention to detail, which is crucial for a Service Designer.
How to prepare for a job interview at Vector Resourcing Ltd.
✨Understand Service Design Principles
Make sure you have a solid grasp of service design best practices. Be prepared to discuss how you've applied these principles in previous roles, especially in relation to digital services.
✨Familiarise Yourself with ITIL Framework
Since the role requires experience within an ITIL framework, brush up on your knowledge of ITIL Service Management, Software Lifecycle Management, and Release Management. Be ready to provide examples of how you've implemented these processes.
✨Prepare for Stakeholder Engagement
This position involves collaborating with various stakeholders. Think of instances where you've successfully communicated service design decisions and managed service-related risks. Highlight your ability to articulate complex ideas clearly.
✨Showcase Your Analytical Skills
As a Service Designer, you'll need strong technical and analytical skills. Prepare to discuss how you've interpreted and presented data in past projects, and how this has influenced your design decisions.
