At a Glance
- Tasks: Manage customer enquiries and coordinate drainage services with a focus on problem-solving.
- Company: Join a growing drainage operation in the heart of London.
- Benefits: Competitive salary, commission opportunities, and a supportive team environment.
- Other info: No cold calling; all customers reach out for help.
- Why this job: Make a real difference by helping customers solve their drainage issues.
- Qualifications: Experience in the drainage industry and strong customer service skills.
The predicted salary is between 31000 - 36000 £ per year.
Location: London
Salary: £31,000 - £36,000 plus commission
Hours: Monday to Friday, 8:00am - 5:00pm
Contract Type: Permanent
Are you experienced within the drainage industry and confident speaking with customers, understanding their drainage problems and recommending the right solution? Vector Recruitment Solutions are recruiting on behalf of our client for an experienced Drainage Sales & Operations Coordinator to join a busy and growing drainage operation in London. This role combines drainage knowledge, inbound sales and operational coordination.
When customers contact the business with a drainage problem, you'll identify what they need, explain the appropriate service and costs, and convert the enquiry into booked work. There is no cold calling or outbound prospecting. Customers are already contacting the business because they need help. You'll also follow up after engineers have attended site, discussing recommended remedial works, quotations and costs with customers to secure additional work.
The Role
- You'll take ownership of customer enquiries and jobs from initial contact through to completion, including:
- Handling inbound enquiries for blockages, jetting, CCTV surveys, repairs and other drainage services
- Asking the right questions to understand the issue and recommending the appropriate service
- Explaining services, call-out charges and costs, converting enquiries into booked jobs
- Scheduling Drainage Engineers, CCTV Surveyors and other operational resources
- Reviewing engineer findings and discussing recommended repairs or remedial works with customers
- Following up quotations and securing approval for additional works
- Keeping customers updated and maintaining accurate job information within the CRM system
About You
We're looking for someone who combines practical drainage knowledge with strong customer service and commercial awareness. You'll ideally have previous experience working for a drainage contractor, with a good understanding of jetting, CCTV surveys, repairs.
Sales Operations Coordinator in London employer: Vector Recruitment Solutions
Vector Recruitment Solutions is an excellent employer, offering a dynamic work environment in the heart of London where innovation meets expertise. With a strong focus on employee development, we provide ongoing training and growth opportunities, ensuring our team members are equipped with the latest skills in drainage and wastewater management. Our collaborative culture fosters teamwork and encourages a commitment to health and safety, making it a rewarding place for professionals looking to make a meaningful impact in their field.
Contact Details:
Vector Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Coordinator in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Coordinator at Vector Recruitment Solutions, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Vector Recruitment Solutions. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Coordinator in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Vector Recruitment Solutions:When writing your cover letter, make sure to tailor your message specifically for Vector Recruitment Solutions. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Vector Recruitment Solutions
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Vector Recruitment Solutions that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Vector Recruitment Solutions that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Vector Recruitment Solutions’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
