At a Glance
- Tasks: Coordinate service activities, manage orders, and ensure top-notch customer support.
- Company: Join a dynamic Research and Development company in Sandy, Bedfordshire.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Exciting environment with potential for career advancement.
- Why this job: Be the backbone of service operations and enhance customer experiences.
- Qualifications: Strong admin skills and previous experience in a service role.
The predicted salary is between 28000 - 30000 £ per year.
We are currently looking for a Service Administrator to join a Research and Development company based in Sandy, Bedfordshire.
We are looking for someone who has strong administrative and previous experience working in a service department involved in activities such as spare parts ordering, inventory control, customer communication, and maintenance of service records. This is a varied role where you'll support customers, engineers and suppliers, coordinating service activities, processing spare parts orders and helping ensure a first-class customer experience.
The Role
- Coordinate service visits and engineer schedules
- Process service requests, quotations and work orders
- Handle spare parts enquiries and customer orders
- Liaise with suppliers to source parts and manage deliveries
- Monitor stock levels and maintain accurate records
- Provide customers with updates on service activities and order status
- Maintain information within ERP/CRM systems
Experience Required
- Previous experience in a Service Administrator, Service Coordinator, Engineering Administrator, Parts Administrator or similar role
- Strong customer service and communication skills
- Good organisational and administration abilities
- Experience using Microsoft Office and ERP/CRM systems
- Engineering, manufacturing or technical industry experience would be advantageous
Sound like you? If so, please do not hesitate to get in contact with Adam Mayne at Vector Recruitment Ltd on 01234 823373.
