Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong relationships with key customers and ensure their needs are met.
- Company: Leading manufacturer in aerospace, defence, and automotive sectors.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Fast-paced environment with opportunities to develop negotiation and organisational skills.
- Why this job: Be the go-to person for customers and make a real impact on their experience.
- Qualifications: Experience in customer-facing roles and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
A successful manufacturer of advanced products supplied to the aerospace, defence and automotive sectors has a new vacancy for a Customer Account Coordinator. You will build and develop close working partnerships with key customer accounts to ensure their needs are met, identify new commercial opportunities and that customers have a positive customer experience.
The Role
- Develop long term relationships with key customers.
- Be the main point of contact for customers and suppliers.
- Communicating timely and accurate information to customers and production.
- Liaising with operations and production to provide detailed information on orders.
- Managing customer issues and resolve in a timely manner.
- Negotiating order book changes with client as appropriate, including price and timing.
- Raising and management of supplier and tooling purchase orders.
The Person
- A confident communicator, you will have previous experience in a customer facing role.
- Good influencing and negotiation skills and able to communicate with people at all levels.
- High level of organisational skills and able to prioritise and manage own time.
- Good IT Skills in Excel and Outlook.
- Experience of working in a high pressure and fast paced environment.
- High level of accuracy and attention to detail.
Customer Account Coordinator employer: Vectis Recruitment
Contact Detail:
Vectis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the aerospace, defence, and automotive sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Customer Account Coordinator role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and account management. We suggest role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed customer accounts or resolved issues efficiently. We want to see how you prioritise tasks and keep everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Account Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills: As a Customer Account Coordinator, you'll be the main point of contact for customers. Make sure your application highlights your communication skills and any relevant experience in customer-facing roles. We want to see how you can build those long-term relationships!
Be Organised and Detail-Oriented: This role requires a high level of organisation and attention to detail. When writing your application, give examples of how you've managed multiple tasks or projects successfully. We love seeing candidates who can juggle priorities like pros!
Demonstrate Your Negotiation Skills: Negotiating order changes is part of the job, so don’t shy away from showcasing your influencing and negotiation skills in your application. Share specific instances where you've successfully navigated tricky conversations or reached beneficial agreements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Vectis Recruitment
✨Know Your Customers
Before the interview, research the company’s key customer accounts and their industries. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and provide excellent service.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in previous roles. Highlight your ability to convey timely and accurate information, as well as how you've resolved customer issues in a fast-paced environment.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You might want to share specific strategies or tools you use to stay organised, especially when handling multiple customer accounts.
✨Prepare for Negotiation Scenarios
Think about past experiences where you had to negotiate changes with clients. Be prepared to discuss your approach and the outcomes, showcasing your influencing skills and ability to maintain positive relationships even during challenging discussions.