At a Glance
- Tasks: Ensure smooth office operations and maintain high standards in a luxury environment.
- Company: Join a leading global beauty brand with a creative and disciplined culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborate closely with senior leadership in a vibrant, luxury-focused setting.
- Why this job: Be the backbone of a fast-paced office, making a real impact on daily operations.
- Qualifications: Experience in office management, strong organisational skills, and attention to detail.
The predicted salary is between 40000 - 50000 £ per year.
Location: London – Kentish Town (Zone 2)
Working Pattern: 5 days per week in the office
Reporting to: Creative Director
The Company
We are a privately owned, independent global beauty brand with an international footprint built over nearly two decades. The business operates at the intersection of creativity, science and design, working through a carefully selected network of retail and distribution partners worldwide. The London head office plays a central role in how the company functions and presents itself. The working environment is calm but fast‑paced, creative yet disciplined, and run to consistently high standards. This role is critical in maintaining that environment.
The Role
The Office & Facilities Manager is a pivotal, hands‑on role responsible for the smooth, consistent and high‑quality running of the London office. Acting as the connective tissue across teams, this role ensures clarity, structure and efficiency in day‑to‑day operations. While it does not involve people management, it is a trusted role that works closely with senior leadership (particularly the Creative Director) and requires sound judgement, ownership and follow‑through. This role will suit an experienced office professional who enjoys organisation at a granular level, takes pride in precision, and is motivated by maintaining exceptionally high standards.
Key Responsibilities
- Office Operations & Facilities
- Oversee all aspects of daily office operations to ensure a professional, well‑run working environment
- Co‑ordinate and manage external contractors including cleaning, maintenance and ad hoc suppliers, ensuring quality delivery, cost control and accurate invoicing
- Act as the primary liaison with building and estate management, logging issues and seeing them through to resolution
- Oversee utilities, including timely and accurate submission of meter readings
- Maintain an office environment that supports productivity, focus and presentation
- Supplies, Budget & Administration
- Proactively manage office supplies, stationery and consumables in an organised and cost‑effective manner
- Own and manage the office budget, tracking expenditure, reconciling costs and submitting company card expenses accurately and on time
- Manage post, deliveries and courier logistics, ensuring reliability and continuity
- Product Stock Room & Asset Organisation
- Manage the office product stock room, ensuring it is consistently tidy, well‑organised and maintained to a high standard
- Implement and maintain clear logging procedures for all product movement, ensuring accuracy and accountability
- Health, Safety & Compliance
- Own and oversee all office health and safety practices, ensuring compliance with current regulations
- Maintain accurate records of any incidents or accidents
- Support risk assessments across office and storage areas in collaboration with HR and external advisors
- Support office inductions and health, safety and wellbeing onboarding
- IT & Systems Coordination
- Act as the primary internal point of contact with external IT support providers, coordinating requests and resolving issues efficiently
- Support the ongoing improvement of office systems and processes as the business evolves
- Contribute to developing systems, processes and ways of working that improve efficiency and organisation
- Reinforce a calm, disciplined and high‑standards office culture appropriate to a luxury‑led global beauty business
Skills & Experience
- Seasoned experience in an Office Manager or Office & Facilities Manager role
- Background in a fast‑paced environment, ideally within a luxury or premium sector (any industry)
- Proven experience managing budgets, suppliers and external contractors
- Strong working knowledge of office health and safety requirements
- Experience working closely with senior leadership
- Highly organised with exceptional attention to detail and follow‑through
- Confident communicator, comfortable operating across all levels
Personal Attributes
- Experienced, disciplined and highly structured
- Pedantic in the best sense — values order, consistency and precision
- Takes full ownership and accountability
- Commercially aware and cost‑conscious
- Genuinely enjoys organisation and maintaining high standards
Luxury Office & Facilities Manager employer: Veblen International
As a privately owned global beauty brand, we pride ourselves on fostering a dynamic and creative work environment in our London head office. Our culture emphasises high standards, collaboration, and personal accountability, providing employees with opportunities for growth and development while ensuring a supportive atmosphere. With a focus on precision and organisation, we offer a unique chance to contribute to a luxury-led business that values both creativity and discipline.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Office & Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, especially in a luxury environment. This will help you tailor your responses and show that you're a perfect fit for their high standards.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in office management and how it aligns with maintaining a calm yet fast-paced work environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Luxury Office & Facilities Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in office management or facilities management, especially in fast-paced environments. We want to see how you can bring that luxury touch to our office!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Luxury Office & Facilities Manager role. Share specific examples of how you've maintained high standards and managed budgets effectively in past positions. Let us know what makes you tick!
Showcase Your Attention to Detail:In this role, precision is key. When writing your application, pay attention to formatting, spelling, and grammar. A well-organised application will demonstrate your commitment to maintaining high standards, which is exactly what we’re looking for!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Veblen International
✨Know the Company Inside Out
Before your interview, dive deep into the company's values, mission, and recent projects. Understanding their luxury brand ethos will help you align your answers with what they value most.
✨Showcase Your Organisational Skills
Prepare examples that highlight your experience in managing office operations and maintaining high standards. Be ready to discuss how you've successfully coordinated with external contractors or managed budgets in previous roles.
✨Demonstrate Your Attention to Detail
In this role, precision is key. Bring up specific instances where your meticulous nature made a difference, whether it was in maintaining compliance or ensuring a well-organised workspace.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since you'll be liaising with senior leadership, showing that you can communicate effectively across all levels will set you apart.
