Job Description Veblen International is delighted to be partnering with a new luxury healthcare and wellness business as they seek a Patient Experience Coordinator to join their growing team. As Patient Experience Coordinator, you will be the first point of contact for clients, playing a pivotal role in creating a welcoming and professional environment. Blending customer service, administration, hospitality and operational support, you will help deliver an elevated experience at every stage of the client journey. Support inventory management activities, including stock monitoring and record keeping. Assist with operational administration, compliance documentation and routine business processes. Assist with the planning and delivery of client events and special experiences. Complete training and development programmes to maintain best-in-class service standards. Previous experience within luxury hospitality, premium retail, wellness, healthcare or customer-focused environments. Confidence using digital systems and managing administrative processes. High levels of professionalism, discretion and emotional intelligence. 10% discretionary bonus ~ Staff discounts ~ Pension scheme ~ Ongoing training and professional development ~ Hours: 40 hours per week, Monday to Saturday rota (approximately two Saturdays per month)
Patient Experience Coordinator (Remote) in London employer: Veblen International
Veblen International offers an exceptional work environment for the Patient Experience Coordinator role, where luxury healthcare and wellness meet outstanding service. Employees benefit from a competitive salary, a discretionary bonus, and ongoing training opportunities, all while being part of a dynamic team dedicated to creating memorable client experiences. With a focus on professional growth and access to exclusive industry events, this is a unique opportunity to contribute to a burgeoning business in a vibrant location.
