Head of Training & Education

Head of Training & Education

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Veblen International

At a Glance

  • Tasks: Lead engaging training sessions and workshops for a luxury skincare brand.
  • Company: Join an innovative luxury skincare brand making waves in London's beauty scene.
  • Benefits: Enjoy a dynamic work environment with opportunities for travel and professional growth.
  • Why this job: Be part of a brand that values creativity and excellence in the beauty industry.
  • Qualifications: Must have extensive spa industry experience and a UK-recognised qualification.
  • Other info: Willingness to travel for training sessions is essential.

The predicted salary is between 43200 - 72000 £ per year.

We are actively seeking a talented individual to join an innovative luxury skincare brand. Join a dynamic brand known for its innovative and highly effective products, earning a reputable status within London’s luxury beauty scene. This is a fantastic career opportunity to be part of a company that continues to push the boundaries with clinical excellence.

We’re looking for an exceptionally talented individual with strong training and commercial skills who will play an integral role on the team. You will be responsible for developing and delivering highly engaging training sessions, conducting store visits, and facilitating bespoke events to drive brand growth and build awareness in the market.

Reporting to the General Manager, and collaborating with the co-founders, you will help to strategically develop and implement best-in-class training strategy from concept to activation. We’re looking for a warm and inspiring professional who thrives in entrepreneurial environments and excels in a growing brand.

RESPONSIBILITIES
  • Develop and continuously update training materials and programs focused on spa treatments, retail sales, and product application.
  • Create comprehensive training modules encompassing all aspects of spa services, including skincare, massage, and body treatments.
  • Lead initial training sessions for new team members, Spa Partners, and Retail Partners to ensure consistent delivery of high-quality retail and treatment services.
  • Organise workshops, seminars, and ongoing education programs to keep Brand Ambassadors, Therapists, Spa Partners, and Retail Partners informed about the latest product and treatment offerings, features, and benefits.
  • Perform treatment demonstrations for prospective new spas.
  • Identify and incorporate new treatment technologies and techniques to enhance the face and body treatment portfolio.
  • Collaborate with brand trainers based in international markets to align training programs with business objectives and product offerings.
  • Work with the marketing and NPD teams to promote new products and treatments.
  • Maintain thorough knowledge of the entire product range, including ingredients, benefits, and proper usage.
  • Represent the brand at press events, social gatherings, and customer events at the Institute, as well as third-party retail stores and spas worldwide.
  • Educate staff on the features and benefits of new products, including any potential contraindications.
EXPERIENCE REQUIREMENTS
  • A wealth of experience in the spa industry, including extensive experience in a training or educational capacity.
  • Certified Skin, Spa, and Body Therapist with a UK-recognized qualification.
  • Deep expertise and knowledge in a wide range of spa treatments and skincare products, along with strong presentation and communication abilities to effectively engage and motivate learners.
  • Exceptional organisational and time-management capabilities.
  • Proven ability to collaborate within a diverse team and stay updated with industry trends.
  • The role requires a blend of office duties and hands-on training in retail/spa settings, therefore willingness to travel for training sessions at different retail/spa locations is required.

If you are an experienced and highly motivated Beauty Trainer with a passion for delivering memorable education moments, apply below!

Head of Training & Education employer: Veblen International

Join a leading luxury skincare brand that champions innovation and clinical excellence in the heart of London’s beauty scene. As an employer, we offer a vibrant work culture that fosters creativity and collaboration, alongside ample opportunities for professional growth and development. Our commitment to employee well-being is reflected in our supportive environment, where you can thrive as you help shape the future of beauty education.
Veblen International

Contact Detail:

Veblen International Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Training & Education

✨Tip Number 1

Network with professionals in the luxury skincare and spa industry. Attend relevant events, workshops, and seminars to meet potential colleagues and learn about the latest trends. Building relationships can often lead to job opportunities that aren't publicly advertised.

✨Tip Number 2

Showcase your training skills by offering to conduct free workshops or demonstrations at local spas or beauty events. This not only builds your portfolio but also demonstrates your passion and expertise in the field, making you a more attractive candidate.

✨Tip Number 3

Stay updated on the latest innovations in skincare and spa treatments. Follow industry leaders on social media, subscribe to relevant publications, and participate in online forums. This knowledge will help you stand out during interviews and discussions.

✨Tip Number 4

Prepare to discuss your previous training experiences in detail. Be ready to share specific examples of how you've successfully developed training materials or led sessions that resulted in improved performance or sales. This will demonstrate your capability to fulfil the role effectively.

We think you need these skills to ace Head of Training & Education

Training Development
Presentation Skills
Communication Skills
Organisational Skills
Time Management
Knowledge of Spa Treatments
Skincare Product Expertise
Event Planning
Team Collaboration
Adaptability
Customer Engagement
Market Awareness
Hands-on Training Experience
Travel Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the spa industry, particularly in training and education roles. Emphasise your qualifications as a certified Skin, Spa, and Body Therapist and any relevant achievements that showcase your expertise.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the beauty industry and your understanding of the brand's values. Mention specific experiences where you've successfully developed training programs or led workshops, demonstrating how you can contribute to their team.

Showcase Your Communication Skills: In your application, highlight your strong presentation and communication abilities. Provide examples of how you've engaged and motivated learners in previous roles, as this is crucial for the Head of Training & Education position.

Research the Brand: Familiarise yourself with the luxury skincare brand's products, values, and market presence. This knowledge will not only help you tailor your application but also prepare you for potential interview questions about how you can enhance their training strategy.

How to prepare for a job interview at Veblen International

✨Showcase Your Training Expertise

Be prepared to discuss your previous experience in training and education within the spa industry. Highlight specific examples of training programmes you've developed or delivered, and how they contributed to team performance and brand growth.

✨Demonstrate Passion for Skincare

Express your enthusiasm for skincare and spa treatments during the interview. Share your knowledge about the latest trends and technologies in the industry, and how you can incorporate them into training sessions to enhance the team's skills.

✨Prepare Engaging Scenarios

Think of engaging scenarios or role-plays that you could use during training sessions. This will not only demonstrate your creativity but also your ability to make learning enjoyable and effective for diverse audiences.

✨Emphasise Collaboration Skills

Since the role involves working closely with various teams, be ready to discuss your collaborative experiences. Provide examples of how you've successfully worked with marketing, product development, or other departments to align training with business objectives.

Head of Training & Education
Veblen International
Location: London
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