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- Tasks: Drive online growth and manage e-commerce trading for a luxury skincare brand.
- Company: Join a prestigious luxury skincare brand with a focus on innovation and craftsmanship.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Collaborative culture with strong emphasis on quality and customer obsession.
- Why this job: Be part of a fast-paced team making a real impact in the luxury beauty market.
- Qualifications: Experience in e-commerce and a passion for luxury brands required.
The predicted salary is between 50000 - 65000 £ per year.
Our client is a luxury skincare brand with European heritage and a strong focus on craftsmanship, innovation, and performance‑led formulations. Known for combining tradition with modern science, the brand operates globally across DTC, retail, and marketplace channels, serving a highly engaged international customer base. With continued investment in digital and e‑commerce, the business offers an entrepreneurial, collaborative environment with a strong emphasis on quality, detail, and customer obsession.
As E‑Commerce Trading Manager, you will report into the Digital Director and play a key role in accelerating the brand’s global online growth. You will own day‑to‑day trading and merchandising across the DTC websites and Amazon, with responsibility for driving revenue, conversion, customer growth, and profitability. This role combines commercial trading, operational oversight, campaign execution, and team management, working closely with Brand, Marketing, CRM, Paid Media, Supply Chain, and external agency partners.
Responsibilities:- Own day‑to‑day DTC trading performance across revenue, AOV, LTV, and customer acquisition and retention.
- Lead global trading calendars and website merchandising to optimise conversion and customer engagement.
- Own and manage the global GWP strategy, supporting trade objectives, forecasting, and margin targets.
- Manage product forecasting and support sales budgeting in partnership with the Digital Director and Supply Chain.
- Deliver weekly and monthly sales reporting, alongside ad‑hoc performance analysis and insights.
- Line manage the Senior Customer Relationship Specialist, providing regular check‑ins, prioritisation, and development support.
- Oversee e‑commerce operations including order fulfilment, customer queries, technical issue resolution, and warehouse coordination.
- Manage website content and campaign execution in collaboration with Brand, CRM, and Paid teams, including homepage updates, landing pages, and NPD launches.
- Plan and execute key website activations, promotions, and launch moments to drive commercial performance.
- Ensure websites deliver an optimal, localised customer journey aligned with global digital strategy.
- Manage development and e‑commerce agencies, prioritising UX improvements, testing, and roadmap delivery.
- Oversee the Amazon channel with agency partners, including forecasting, promotions, stock planning, advertising strategy, and content optimisation.
- Proven experience in e‑commerce, online retail, or digital trading environments.
- Strong background managing and trading on Shopify Plus platforms.
- Demonstrated success driving online sales growth within a DTC business.
- Experience within beauty, luxury, or lifestyle brands preferred.
- Commercially minded with strong analytical and reporting skills.
- Experience working cross‑functionally and managing external agencies.
- Highly detail‑oriented with a strong customer‑centric mindset.
- Comfortable operating in fast‑paced, high‑growth environments.
If you are a commercially driven e‑commerce professional with a passion for luxury, digital trading, and customer experience, we would love to hear from you. Please apply with your CV to learn more about this opportunity.
E‑Commerce Trading Manager employer: Veblen International
Contact Detail:
Veblen International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E‑Commerce Trading Manager
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and luxury skincare space. Attend industry events, join relevant online groups, and don’t be shy about sliding into DMs. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your e-commerce achievements, especially if you've worked with platforms like Shopify Plus. This is your chance to demonstrate how you can drive revenue and customer engagement.
✨Tip Number 3
Prepare for interviews by diving deep into the brand’s values and products. Understand their trading strategies and think of ways you can contribute to their growth. Bring fresh ideas to the table that align with their focus on craftsmanship and customer obsession.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that dream job in e-commerce!
We think you need these skills to ace E‑Commerce Trading Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the E-Commerce Trading Manager role. Highlight your achievements in e-commerce, especially in driving online sales growth and managing platforms like Shopify Plus.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about luxury skincare and how your background fits with our brand's focus on craftsmanship and innovation. Be genuine and let your personality shine through!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to mention any relevant experience you have with reporting and performance analysis. We want to see how you've used data to drive decisions in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Veblen International
✨Know Your Numbers
As an E-Commerce Trading Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics like revenue, AOV, and LTV. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Experience with Platforms
Make sure you highlight your experience with Shopify Plus or similar platforms. Prepare examples of how you've optimised trading performance and managed product forecasting. This will show that you're not just familiar with the tools, but that you can leverage them effectively.
✨Understand the Brand's Essence
Research the luxury skincare brand thoroughly. Understand their heritage, craftsmanship, and customer base. Being able to articulate how your values align with theirs will set you apart and show your genuine interest in the role.
✨Prepare for Cross-Functional Collaboration
This role involves working closely with various teams. Think of examples where you've successfully collaborated with marketing, supply chain, or external agencies. Highlighting your teamwork skills will demonstrate that you can thrive in their collaborative environment.