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- Tasks: Deliver exceptional service and engage clients with fragrance storytelling.
- Company: Join a prestigious luxury fragrance brand known for sustainability and artistry.
- Benefits: Enjoy a dynamic work environment and the chance to represent a global brand.
- Why this job: Be part of a unique olfactory journey in a beautifully curated boutique.
- Qualifications: Previous luxury retail experience preferred; passion for fragrance is a must.
- Other info: Fluency in English and another language is a plus, but not essential.
The predicted salary is between 30000 - 42000 £ per year.
We are currently recruiting for a prestigious niche luxury fragrance brand with a soon to be opened new boutique in London. We’re looking for a passionate and client-focused Client Advisor to join their Gallery team and help deliver outstanding service and storytelling in a dynamic and artistic environment.
This is a distinguished fragrance house born in Patagonia and crafted in Milan, known for its commitment to sustainability, innovation, and storytelling. The brand offers a unique olfactory journey rooted in nature, science, and art. With a growing international presence, they provide their clientele with a deeply immersive and artisanal luxury retail experience.
As a Client Advisor, you will act as a brand ambassador, playing a vital role in delivering a memorable and personal client experience. Working closely with the Team Leader and Store Manager, you will support day-to-day boutique operations while embodying the identity and ethos of the brand.
RESPONSIBILITIES
Deliver exceptional, personalised service to every client in alignment with the brand’s core values.
Communicate the story, philosophy, and details of each fragrance through engaging storytelling and expert product knowledge.
Cultivate lasting client relationships to encourage brand loyalty and repeat business.
Assist with all daily boutique operations, including stock handling, visual merchandising, and opening/closing duties (including keyholding).
Actively support the store in achieving sales targets and key performance indicators.
Maintain a pristine and elegant environment consistent with luxury brand standards.
EXPERIENCE REQUIREMENTS
Previous experience in a similar client-facing role within luxury retail or fragrance is preferred.
A confident, proactive communicator with a strong customer-service orientation.
Professional presentation, high attention to detail, and the ability to thrive in a fast-paced setting.
A sincere interest in fragrance, craftsmanship, and culture is highly desirable.
Fluency in English is essential, along with at least one of the following languages: Italian, Spanish, French, Arabic, or Chinese (strongly preferred but not essential).
If you are excited by the idea of representing a globally recognised fragrance brand and delivering elevated, client-focused experiences in a beautifully curated boutique setting, we’d love to hear from you.
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Client Advisor employer: Veblen International
Contact Detail:
Veblen International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor
✨Tip Number 1
Familiarise yourself with the brand's story and values. Understanding their commitment to sustainability and craftsmanship will help you connect with potential clients and demonstrate your passion during interviews.
✨Tip Number 2
Brush up on your fragrance knowledge! Being able to discuss the olfactory notes and the artistry behind each scent will set you apart as a knowledgeable Client Advisor and show your genuine interest in the product.
✨Tip Number 3
Practice your storytelling skills. Since the role involves engaging clients through narratives, being able to weave compelling stories about the fragrances will enhance the client experience and showcase your communication skills.
✨Tip Number 4
Network within the luxury retail community. Attend events or engage with professionals on platforms like LinkedIn to learn more about the industry and potentially get referrals that could help you land the job.
We think you need these skills to ace Client Advisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with the luxury fragrance brand's story, values, and product offerings. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in luxury retail or client-facing roles. Emphasise skills such as customer service, communication, and any specific knowledge of fragrances or luxury products.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the brand. Use storytelling to demonstrate how your experiences align with the responsibilities of a Client Advisor.
Showcase Your Language Skills: If you speak any additional languages, make sure to mention them prominently in your application. This can set you apart from other candidates and is particularly valuable in a diverse retail environment.
How to prepare for a job interview at Veblen International
✨Know the Brand Inside Out
Before your interview, make sure to research the fragrance brand thoroughly. Understand its history, values, and unique selling points. Being able to discuss the brand's commitment to sustainability and storytelling will show your genuine interest and alignment with their ethos.
✨Master the Art of Storytelling
As a Client Advisor, storytelling is key. Prepare to share how you would communicate the philosophy and details of each fragrance. Think about how you can engage clients with narratives that connect them emotionally to the products.
✨Demonstrate Your Customer Service Skills
Be ready to provide examples from your past experiences where you delivered exceptional customer service. Highlight situations where you built lasting relationships with clients, as this is crucial for encouraging brand loyalty.
✨Showcase Your Passion for Fragrance
Express your sincere interest in fragrance, craftsmanship, and culture during the interview. Share any personal experiences or knowledge you have about fragrances, as this will help you stand out as a passionate candidate who truly understands the product.
