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- Tasks: Design and improve Microsoft 365 applications for a dynamic work environment.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Be part of a vibrant team with endless learning opportunities.
- Why this job: Make a real difference by enhancing tools that empower teams every day.
- Qualifications: Experience with Microsoft 365 and a passion for tech solutions.
The predicted salary is between 45000 - 55000 £ per year.
The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric.
The role sits at the intersection of operations and solutioning. On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB.
Key Technical Responsibilities
- Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules.
- Manage tenant-level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group-based licensing), service plans, organisation-wide settings, and cross-tenant access for B2B.
- Operate Exchange Online including mailbox lifecycle, shared/resource/room mailboxes, transport rules, connectors, anti-spam/anti-phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable.
- Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans/Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard.
- Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move.
Application Solution Delivery
- Design and deliver business solutions using a fit-first approach across the M365 stack: SharePoint lists/libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development.
- Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP/custom connectors.
- Develop and maintain Power Apps canvas and model-driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions.
- Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on-premises data gateway, dataflows, and APIs.
- Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph–integrated solutions, and Office Add-ins where requirements exceed low-code capability.
Microsoft Fabric and Power BI Integration
- Support Microsoft Fabric workspaces including OneLake, Lakehouse/Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing.
- Operate Power BI Pro/Premium tenant settings, gateways, dataset refresh schedules, RLS/OLS, deployment pipelines, and workspace governance.
Application Lifecycle Management and Governance
- Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned-app management.
- Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments.
- Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production.
- Operate change management for application changes through CAB; deliver pre-change validation, rollback plan, and post-change verification.
Service Operations
- Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier/Unified) for vendor-driven analysis at Level 4.
- Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non-Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements.
- Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation.
- Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory).
Mandatory Technical Skills
- Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365.
- Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model-driven), Dataverse modelling, and Power BI.
- PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers/Admins modules.
- SharePoint Online deep configuration including modern site collections, hub sites, site designs/scripts, search architecture, content types, term store, and permissions.
- REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate-based auth, and rate-limit handling.
- ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline.
- ITIL v4 incident, problem and change management on a Microsoft estate.
Desirable Technical Skills
- SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions.
- Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness.
- Microsoft Loop, Viva Engage/Insights/Topics.
- Dynamics 365 (Customer Service, Sales) configuration.
- Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode.
- Azure Logic Apps and Azure Functions (.NET/Node) for advanced integrations beyond Power Platform connector limits.
- Robotic Process Automation using Power Automate Desktop.
Required Certifications
- Microsoft 365 Certified: Administrator Expert (MS-102) — mandatory.
- Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) — mandatory.
- Microsoft Certified: Power Platform Developer Associate (PL-400) — preferred.
- Microsoft 365 Certified: Teams Administrator Associate (MS-700) — preferred.
- Microsoft Certified: Power BI Data Analyst Associate (PL-300) — desirable.
- ITIL 4 Foundation — preferred.
M365 Applications Specialist in Maidenhead employer: VE3
Contact Detail:
VE3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Applications Specialist in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an M365 Applications Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your M365 knowledge. Dive into the latest features of Teams, SharePoint, and Power Platform. Show us you’re not just familiar with the tools but can also discuss how to leverage them effectively in real-world scenarios.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience with Microsoft 365 applications and how you've solved problems in past roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace M365 Applications Specialist in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the M365 Applications Specialist role. Highlight your experience with Microsoft 365 applications and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don't forget to mention specific tools or technologies you've used that relate to the job.
Showcase Your Technical Skills: Since this role involves a lot of technical know-how, be sure to list your relevant certifications and experiences clearly. We love seeing candidates who are well-versed in Power Platform, SharePoint, and other M365 tools!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at VE3
✨Know Your M365 Inside Out
Before the interview, make sure you’re well-versed in all aspects of Microsoft 365 applications. Familiarise yourself with Exchange Online, Teams, SharePoint, and Power Platform. Being able to discuss specific features and recent updates will show your passion and expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to M365 applications. Whether it’s resolving a complex service request or designing a solution using Power Automate, having concrete examples ready will demonstrate your practical experience.
✨Understand the Business Impact
Be ready to discuss how M365 applications can drive business efficiency and improve collaboration. Think about how you can articulate the value of these tools to stakeholders, as this role sits at the intersection of operations and solutioning.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s use of M365 applications and their future plans. This not only shows your interest but also helps you gauge if the company aligns with your career goals. Questions about team dynamics and project management approaches can be particularly insightful.