VE3 is seeking an IT Service Desk Lead in the UK to oversee the day-to-day operation of the service desk and align it with the IT Support function's strategic direction. The role manages tooling configuration (ZohoDesk or equivalent), ensures SLA adherence, and drives continuous improvement, working with Project Managers and support teams to deliver reliable, high-quality service and user satisfaction.
The ideal candidate has 5+ years' enterprise IT support experience and strong incident,
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IT Service Desk Lead - Flexible Working & Growth in Maidenhead employer: VE3
At VE3, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our remote/hybrid model provides flexibility, while our commitment to employee growth ensures that you will have access to continuous learning opportunities in the rapidly evolving field of Oracle Cloud finance services. Join us in Maidenhead, where your expertise will be valued, and you can make a meaningful impact within a supportive team environment.
