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- Tasks: Design and improve Microsoft 365 applications for a dynamic workplace.
- Company: Join a forward-thinking tech company focused on innovation.
- Benefits: Enjoy competitive pay, health perks, remote work options, and growth opportunities.
- Other info: Thriving environment with endless learning and career advancement possibilities.
- Why this job: Be at the forefront of tech, shaping how teams collaborate and communicate.
- Qualifications: Experience with Microsoft 365 and a passion for problem-solving.
The predicted salary is between 50000 - 65000 £ per year.
The M365 Applications Specialist is responsible for the design, configuration, support and continuous improvement of the Microsoft 365 application estate that the customer's staff and partners use every day. This includes Exchange Online, Microsoft Teams (including Teams Phone where applicable), OneDrive for Business, SharePoint Online (in collaboration with the SharePoint Specialist), Microsoft Loop, Planner, Forms, Stream, Viva, and the integration layer between these workloads and Power Platform, Dataverse, Dynamics 365, and Microsoft Fabric. The role sits at the intersection of operations and solutioning.
On a typical day the post-holder will close P3 service requests in the morning (mailbox provisioning, Teams policy changes, sharing rule adjustments), spend the afternoon designing a Power Automate flow tied to a SharePoint list for a business unit, and finish by reviewing release notes for the next M365 monthly update and authoring a change request for CAB.
Key Technical Responsibilities
- Administer Microsoft 365 tenants across all in-scope programme areas via the Microsoft 365 Admin Center, Exchange Admin Center, Teams Admin Center, SharePoint Admin Center, and corresponding PowerShell modules.
- Manage tenant-level configuration: domains, DNS records (MX, SPF, DKIM, DMARC, autodiscover), licence assignment (group-based licensing), service plans, organisation-wide settings, and cross-tenant access for B2B.
- Operate Exchange Online including mailbox lifecycle, shared/resource/room mailboxes, transport rules, connectors, anti-spam/anti-phishing policies (Defender for Office 365 Plan 1/2), eDiscovery (standard and premium), retention policies and labels, journaling, and hybrid mail flow where applicable.
- Administer Microsoft Teams: messaging policies, meeting policies, app permission policies, Teams templates, channels, private channels, shared channels (Teams Connect), live events, voice (calling plans/Direct Routing if in scope), Teams Rooms devices, and Teams telemetry via Call Quality Dashboard.
- Administer OneDrive for Business including storage quotas, sharing controls, retention, restore, OneDrive sync issues (ODSyncReport), and Known Folder Move.
Application Solution Delivery
- Design and deliver business solutions using a fit-first approach across the M365 stack: SharePoint lists/libraries, Lists, Planner, Forms, Power Automate flows, and Power Apps where appropriate, before recommending custom development.
- Build Power Automate cloud flows (automated, instant, scheduled, business process flows) including approval flows, integration with Dataverse, SharePoint, Outlook, Teams adaptive cards, and HTTP/custom connectors.
- Develop and maintain Power Apps canvas and model-driven apps, including Dataverse table design, business rules, security roles, and ALM through Power Platform Solutions.
- Integrate solutions with Dataverse, Dynamics 365 (existing CRM estate), legacy and current SQL Server versions, and Azure resources via on-premises data gateway, dataflows, and APIs.
- Author SharePoint Framework (SPFx) web parts and extensions, custom Teams apps, Microsoft Graph–integrated solutions, and Office Add-ins where requirements exceed low-code capability.
Microsoft Fabric and Power BI Integration Support
- Support Microsoft Fabric workspaces including OneLake, Lakehouse/Warehouse models, semantic models, and Power BI report distribution; coordinate with the Azure Specialist on capacity sizing.
- Operate Power BI Pro/Premium tenant settings, gateways, dataset refresh schedules, RLS/OLS, deployment pipelines, and workspace governance.
Application Lifecycle Management and Governance
- Apply the Microsoft Power Platform Center of Excellence (CoE) Starter Kit to enforce environment strategy, DLP policies, connector governance, maker auditing, and orphaned-app management.
- Use Power Platform pipelines (or Azure DevOps with Power Platform Build Tools) for solution deployment between development, test, and production environments.
- Maintain solution documentation, technical design documents (TDDs), and operational runbooks for every application in production.
- Operate change management for application changes through CAB; deliver pre-change validation, rollback plan, and post-change verification.
Service Operations
- Resolve M365 application incidents and service requests at L2/L3 within the contractual SLAs (P1 1h/4h; P2 4h/1WD; P3 1WD/3WD), liaising with Microsoft Support (Premier/Unified) for vendor-driven analysis at Level 4.
- Author and execute service requests including conditional access policy adjustments for application access, new Power Platform non-Production environment provisioning, Teams policy changes, mailbox provisioning, and DLP policy refinements.
- Support adoption and change management, including delivery of training collateral, champion programmes, and Microsoft Adoption Score interpretation.
- Contribute to monthly service reports with application KPIs (Teams call quality, Exchange Online availability, mailbox size trends, Power Platform consumption, app inventory).
Mandatory Technical Skills
- Microsoft 365 service administration across Exchange Online, SharePoint Online, OneDrive, Teams, and Defender for Office 365.
- Power Platform development with Power Automate (cloud flows, business process flows, AI Builder familiarity), Power Apps (canvas and model-driven), Dataverse modelling, and Power BI.
- PowerShell across ExchangeOnlineManagement, MicrosoftTeams, PnP.PowerShell, Microsoft Graph PowerShell SDK, and the Power Apps for Makers/Admins modules.
- SharePoint Online deep configuration including modern site collections, hub sites, site designs/scripts, search architecture, content types, term store, and permissions.
- REST and Microsoft Graph API integration; OAuth 2.0 application registrations, delegated vs application permissions, certificate-based auth, and rate-limit handling.
- ALM for Power Platform: solutions, environment strategy, pipelines, source control with Git, and managed vs unmanaged solution discipline.
- ITIL v4 incident, problem and change management on a Microsoft estate.
Desirable Technical Skills
- SharePoint Framework (SPFx), TypeScript, React; experience packaging and deploying SPFx web parts and extensions.
- Microsoft Copilot Studio (formerly Power Virtual Agents) and Copilot for Microsoft 365 readiness.
- Microsoft Loop, Viva Engage/Insights/Topics.
- Dynamics 365 (Customer Service, Sales) configuration.
- Microsoft Fabric capacity, OneLake, Lakehouse, and Direct Lake mode.
- Azure Logic Apps and Azure Functions (.NET/Node) for advanced integrations beyond Power Platform connector limits.
- Robotic Process Automation using Power Automate Desktop.
Required Certifications
- Microsoft 365 Certified: Administrator Expert (MS-102) — mandatory.
- Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) — mandatory.
- Microsoft Certified: Power Platform Developer Associate (PL-400) — preferred.
- Microsoft 365 Certified: Teams Administrator Associate (MS-700) — preferred.
- Microsoft Certified: Power BI Data Analyst Associate (PL-300) — desirable.
- ITIL 4 Foundation — preferred.
M365 Applications Specialist employer: VE3
Contact Detail:
VE3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Applications Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an M365 Applications Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get ready for interviews by brushing up on your M365 knowledge. Familiarise yourself with the latest updates and features in Microsoft 365. Being able to discuss these confidently can really set you apart from the competition.
✨Tip Number 3
Showcase your skills through projects! If you've worked on any M365-related projects, make sure to highlight them in conversations. Real-world examples of how you've tackled challenges can impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining us. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace M365 Applications Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the M365 Applications Specialist role. Highlight your experience with Microsoft 365 applications and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don't forget to mention specific tools or technologies from the job description that you’re familiar with.
Showcase Your Technical Skills: We love seeing technical skills in action! Be sure to include any certifications or hands-on experience you have with Microsoft 365, Power Platform, and other relevant technologies. This will help us understand your expertise right away.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we keep an eye on applications that come through there!
How to prepare for a job interview at VE3
✨Know Your M365 Inside Out
Make sure you’re well-versed in all aspects of Microsoft 365, especially Exchange Online, Teams, and SharePoint. Brush up on the latest features and updates, as well as common issues and their solutions. This will show your potential employer that you're not just familiar with the tools, but that you’re passionate about them.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific scenarios where you've resolved M365-related issues. Think of examples where you’ve designed solutions or improved processes using Power Automate or Power Apps. Being able to articulate your thought process and the impact of your solutions will impress interviewers.
✨Showcase Your Technical Knowledge
Be ready to dive deep into technical discussions. Familiarise yourself with PowerShell commands relevant to M365 administration and be prepared to explain how you’ve used them in past roles. Highlight your understanding of governance, security policies, and application lifecycle management.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s approach to M365 governance or how they handle change management. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.