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- Tasks: Help people affected by cancer access vital benefits and support.
- Company: Join Meeting New Horizons, making a difference in Yorkshire and Humber communities.
- Benefits: Enjoy a salary of £25,000, 25 days holiday, and a health plan after probation.
- Why this job: Make a real impact while working in a supportive and empathetic environment.
- Qualifications: Experience in welfare benefit casework within the last year is essential.
- Other info: Flexible hours available; perfect for students or those seeking work-life balance.
The predicted salary is between 20000 - 30000 £ per year.
You are here Vacancies Macmillan Benefits Advisor – Doncaster
Macmillan Benefits Advisor – Doncaster
25000
Meeting New Horizons
Full time
13th August 2025
Description
Are you looking for an opportunity to make a real difference to people’s lives? Are you someone who is resilient with an empathetic nature whilst also being highly organised?
If so we have an exciting opportunity for someone to join our team in Doncaster working on this valuable service.
About Us
Meeting New Horizons delivers a range of projects across the Yorkshire and Humber region that provide services that are of benefit to local individuals and communities. In Doncaster, we currently deliver a Benefits Advice Service in partnership with Macmillan Cancer Support.
Delivered by a team of advisors, the service acts a one-stop-shop for people affected by cancer to access independent and confidential advice and information. The service supports people from the point of diagnosis through treatment and onwards, and provides advice on welfare benefits and entitlements, offers advocacy and support at benefit Tribunals, and provides access to Macmillan and other charity grants.
The aim of the service is to ensure that all those affected by cancer are aware of and have access to welfare entitlements and other available support. The service aims to alleviate some of the financial stress and burden, by taking on the responsibility for accessing such support, enabling individuals to reduce stress, help them deal emotionally with their situation and allows them to focus on their treatment and recovery.
The role
Working primarily office based, this role will provide a first point of contact triage service, to assess the service user’s financial situation, determine which benefits and support may be available to them, and identify the optimum timeframe for the next contact and person-centred plan.
This is a varied role which will involve working within an office environment, as well as in the community and within client’s own homes or other local settings. The role will deliver a full benefits casework service, including a first point of contact triage service to assess the service user’s financial situation, determine which benefits and support may be available to them, and identify the optimum timeframe for the next contact. You will also assist clients with form completion and applications for benefits, grants and other support, including assisting with disputes and appeals/tribunals. The post holder will also have responsibility for liaising with other statutory agencies to ensure service users receive all assistance available.
The ideal candidate will have welfare benefit casework experience within the last 12 months and be able to work independently as well as part of our team.
Package
The post has a salary of £25,000 per annum with a wide range of access to training and personal development opportunities. You will be based at our offices at Armstrong House, First Avenue, Robin Hood Airport, Doncaster DN9 3GA.
This can be a full or part time position for the right candidate, full time is based on a 35 hour working week and so offers a good work life balance. We also open to secondment and University placement opportunities. 7 month fixed term contract.
We also provide 25 days holiday plus bank holidays per year. A company health plan is also provided following successful completion of probation. The post will be subject to an enhanced DBS check.
For further information about this role please contact Nicky Parkin, Service Manager on 01302 802005 or email nparkin@meetingnewhorizons.co.uk .
To apply for the position, please send a complete CV and a covering letter outlining how you meet the essential criteria for the role to:
Rachael Fischer
Head of HR & Operations
Hull CVS & Meeting New Horizons
The Strand
75 Beverley Road
Hull
HU3 1XL
Direct Tel: 01482 595530
rfischer@hull-cvs.co.uk
Closing date: Sunday 17th August 2025
Interview date: Thursday 28th August 2025
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Macmillan Benefits Advisor - Doncaster employer: VCSE Collaborative
Contact Detail:
VCSE Collaborative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Macmillan Benefits Advisor - Doncaster
✨Tip Number 1
Familiarise yourself with the welfare benefits system, especially those relevant to cancer patients. Understanding the specific benefits and entitlements can help you engage more effectively during interviews and demonstrate your knowledge of the role.
✨Tip Number 2
Showcase your empathy and resilience in your interactions. Whether it's through networking or during the interview process, sharing personal experiences or stories that highlight these qualities can make a strong impression on the hiring team.
✨Tip Number 3
Connect with current or former employees of Meeting New Horizons or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle specific situations related to benefits advice and client support, as this will demonstrate your practical understanding of the role.
We think you need these skills to ace Macmillan Benefits Advisor - Doncaster
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Macmillan Benefits Advisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your background and skills meet the essential criteria outlined in the job description. Use examples from your past experiences to demonstrate your empathy, resilience, and organisational skills.
Highlight Relevant Experience: In your CV, emphasise any welfare benefit casework experience you have within the last 12 months. Include specific achievements or situations where you successfully assisted clients with benefits, grants, or support services.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at VCSE Collaborative
✨Show Empathy and Resilience
As a Macmillan Benefits Advisor, you'll be working with individuals facing challenging situations. Demonstrating your empathetic nature during the interview will show that you understand the emotional aspects of the role. Share examples from your past experiences where you've supported others through difficult times.
✨Highlight Relevant Experience
Make sure to discuss your welfare benefit casework experience clearly. Prepare specific examples of how you've successfully assisted clients with benefits applications or appeals. This will help the interviewers see your capability in handling the responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Practice responding to hypothetical scenarios related to benefits advice, ensuring you demonstrate a person-centred approach in your answers.
✨Research Meeting New Horizons
Familiarise yourself with Meeting New Horizons and their partnership with Macmillan Cancer Support. Understanding their mission and values will allow you to align your responses with their goals, showing that you're genuinely interested in contributing to their work.