At a Glance
- Tasks: Support the sales team by managing quotes, processing orders, and coordinating customer enquiries.
- Company: Join VCHRGD, a fast-growing EV charging manufacturer in the UK.
- Benefits: Opportunity for career growth, work with senior leadership, and contribute to sustainability.
- Other info: Work in a collaborative environment with a focus on process improvement.
- Why this job: Be the backbone of a dynamic team and help drive commercial success.
- Qualifications: 1-3 years in sales support or similar, excellent organisational skills, and CRM experience.
The predicted salary is between 25185 - 28500 £ per year.
VCHRGD is one of the UK's fastest-growing EV charging manufacturers, supplying installers, wholesalers, energy companies and strategic partners with reliable, connected EV charging solutions.
As we continue to grow, we're looking for an organised and proactive
Sales Support Executive to become the operational backbone of our commercial team.
This role is perfect for someone who enjoys keeping things organised, solving problems and ensuring nothing falls through the cracks.
You'll work closely with our Commercial Director and Head of Partnerships to support new business activity and help deliver an outstanding experience for our partners and customers.
Role Description
You'll play a key role in supporting the day-to-day operation of our sales team, managing quotes, processing orders, maintaining CRM records, coordinating customer and partner enquiries, and ensuring opportunities continue moving through the pipeline.
This isn't a hard sales role.
Instead, you'll help our commercial team operate efficiently by making sure every detail is accurate and every customer receives a professional experience.
- What You'll Be Doing
- Prepare accurate quotations using approved pricing and products
- Process customer and partner orders from quote through to fulfilment
- Coordinate with Operations, Finance and Customer Support to ensure orders progress smoothly
- Track orders and keep customers updated throughout the process
- Customer & Partner Support
- Be a friendly first point of contact for customer and partner enquiries
- Respond to pricing, order status and account queries
- Ensure enquiries are acknowledged promptly and directed to the right teams when required
- Maintain excellent communication throughout the customer journey
- CRM & Administration
- Maintain accurate customer and opportunity records
- Keep CRM data clean and up to date
- Track follow‑up actions and ensure opportunities continue progressing
- Support the commercial team with meeting preparation and sales administration
- Reporting & Coordination
- Produce regular reports on quotes, orders and sales activity
- Monitor outstanding quotations and proactively follow them up
- Help coordinate partner onboarding and launch administration
- Support the wider commercial team with day‑to‑day organisation and planning
- Process Improvement
- Help improve sales processes as the business grows
- Create templates, checklists and documentation that improve consistency
- Identify opportunities to make the customer experience smoother and more efficient
About You
We're looking for someone who is organised, detail-focused and enjoys supporting a busy commercial team.
You'll ideally have
- 1-3 years' experience in Sales Support, Sales Administration, Customer Support or a similar commercial role
- Excellent organisational skills with strong attention to detail
- Great written and verbal communication skills
- Experience using a CRM system (Hub Spot, Salesforce, Pipedrive or similar)
- Confidence managing multiple priorities simultaneously
- Good knowledge of Microsoft Office, particularly Excel
- A proactive attitude and willingness to take ownership
- The ability to work collaboratively across different teams
It would be preferable if you could commute to our Bourne End office three days each week.
What Success Looks Like
In this role you'll help ensure
- Quotes and orders are processed accurately and quickly
- Customers and partners receive timely, professional communication
- CRM data is accurate and trusted across the business
- Opportunities are followed up consistently
- Sales reporting is reliable and delivered on time
- Internal teams receive clear and accurate information
- Commercial processes continue to improve as VCHRGD grows
- Who We're Looking For
We're looking for someone who is
- Highly organised and detail‑oriented
- Reliable and accountable
- Customer‑focused
- Proactive and solutions‑driven
- Comfortable working at pace
- Process‑minded with a desire to improve how things work
- Positive, adaptable and eager to learn
Why Join VCHRGD?
This is an opportunity to join one of the UK's fastest‑growing EV charging businesses at an exciting stage of our journey.
You'll work directly with senior leadership, play an important role in supporting our commercial growth and have the opportunity to develop your career as the business continues to scale.
If you're someone who takes pride in organisation, enjoys supporting a high‑performing team and wants to be part of the transition to a more sustainable future, we'd love to hear from you.
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Sales Support Executive employer: VCHRGD
VCHRGD is an exceptional employer that champions innovation and collaboration in the rapidly evolving EV charging sector. With a strong focus on employee growth, we offer a dynamic work culture that encourages creativity and strategic thinking, providing opportunities to make a meaningful impact in the industry. Our remote working model ensures flexibility while being part of a passionate team dedicated to driving sustainable energy solutions across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at VCHRGD, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including VCHRGD. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for VCHRGD:When writing your cover letter, make sure to tailor your message specifically for VCHRGD. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at VCHRGD
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show VCHRGD that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show VCHRGD that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with VCHRGD’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
