At a Glance
- Tasks: Assist customers with Microsoft and cloud sales, manage licensing, and support the sales team.
- Company: Leading provider of secure connectivity and Microsoft solutions in a digital-first world.
- Benefits: Competitive salary, flexible work, ongoing training, and generous holidays.
- Other info: Join a supportive team culture and work with cutting-edge technologies.
- Why this job: Kickstart your career in technical sales with comprehensive training and real impact.
- Qualifications: Customer-facing experience and college-level IT qualification preferred.
The predicted salary is between 25000 - 32000 £ per year.
We are a leading provider of advanced secure connectivity, network infrastructure, and Microsoft solutions, helping businesses stay agile, secure, and connected in a digital-first world. As we expand our footprint, we are looking for a driven and strategic Junior Cloud Account Specialist to assist growth and open new doors in the B2B market.
About the Role: This is a junior account specialist role focused on assisting our customers and sales staff with Microsoft and cloud sales opportunities. Responsibilities include:
- Administrating customer license, software and cloud queries and completing orders.
- Engaging with customers around new opportunities and identifying opportunities with existing customers.
- Assisting our cloud growth strategy, targeting mid-market and enterprise clients with Microsoft products and solutions.
This role is an ideal opportunity for someone wanting to start their career in the world of technical sales.
Key Responsibilities:
- Administration of Microsoft licensing tasks, including renewals, license purchases, billing queries, and portal administration.
- Administration of the Cloud vendor partner centre portals.
- Assisting customers with Microsoft cloud support queries and resolving customer issues.
- Providing guidance on appropriate products to VCG customers around the Cloud technology stack, including Azure Services, Microsoft 365 licenses, Microsoft Server and Data Centre licenses, Microsoft Applications, and Acronis Cloud Solutions.
- Building direct relationships with VCGs Microsoft customers.
- Attending customer scoping calls and engaging the correct pre-sales resources where necessary.
- Attending Quarterly Microsoft Business reviews with Account Managers.
- Working with marketing to assist with Microsoft and Cloud technology events and production of marketing materials.
- Providing support to the VCG Sales team on the VCG Cloud portfolio and Cloud managed services.
- Conducting customer scoping calls to gather requirements and propose the best Microsoft or Cloud solution or product.
- Creating Microsoft Business proposals and quotes in Pandadocs for VCG customers.
- Giving advice to Sales staff to ensure the best outcome for VCG customers.
- Providing support to the VCGs Microsoft and Cloud managed service customers.
- Working closely with Microsoft and our Microsoft partners to drive further business and rebate for VCG.
- Maintaining and improving licensing knowledge through certification.
- Adhering to the Companys Quality and Business Processes.
- Attendance to customer sites or VCG offices to conduct work or attend meetings where necessary.
- Maintaining accurate records in CRM and reporting on sales performance.
Requirements:
- Experience in a successful customer facing role (Sales, Retail, hospitality).
- College level qualification in IT, such as A-Level Computer Science, A-Level Information Technology, T-Level Digital/IT, or BTEC level Nationals level 3 Computing or IT.
- Good experience of using Microsoft Office (Word, Outlook, Excel, PowerPoint) and a good degree of computer literacy.
- Ability to learn new skills quickly.
- Good attention to detail.
- Ability to work using own initiative.
- Great at communicating with customers in a confident manner.
- Knowledge of Cloud Technologies.
- Awareness of the Microsoft products on offer, such as Microsoft 365, Azure, Dynamics etc.
Desirable:
- University Degree in a computing subject.
- Experience in working in an MSP environment.
- Experience of requirements gathering and interpreting a customer requirement to a Microsoft solution.
- Ability to develop effective working relationships internally at a variety of levels.
- Excellent communication, negotiation, and stakeholder management skills.
- Self-starter with a results-driven mindset and a passion for technology.
- Proficiency in CRM tools and Microsoft Office Suite.
What We Offer:
- Competitive base salary with uncapped commission.
- Flexible working environment.
- Ongoing training and professional development, including CRM Training, Microsoft 365 Training, Microsoft Azure Training, Acronis Training, and Sales Training.
- Opportunity to work with leading-edge technologies.
- Supportive, collaborative team culture.
- Generous holidays.
- Bupa Cashplan.
- Employee Assistance Program.
- Life Cover x 4.
- Pension.
Junior Cloud Account Specialist in Bredbury employer: VCG Technology Services Limited
As a leading provider of advanced secure connectivity and Microsoft solutions, we pride ourselves on being an excellent employer that fosters a supportive and collaborative team culture. Our Junior Cloud Account Specialist role offers comprehensive training and professional development opportunities, allowing you to grow your skills in cloud technologies and technical sales while working with cutting-edge solutions. With a flexible working environment, competitive salary, and generous benefits, we are committed to helping our employees thrive both personally and professionally.
Contact Details:
VCG Technology Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Junior Cloud Account Specialist in Bredbury
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain why you're the perfect fit for the Junior Cloud Account Specialist role. Highlight your skills and enthusiasm for Microsoft products and cloud solutions.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from motivated candidates. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Junior Cloud Account Specialist in Bredbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Junior Cloud Account Specialist role. Highlight your relevant experience, especially in customer-facing roles, and show how your skills align with our needs in Microsoft and cloud sales.
Showcase Your Tech Savvy:We love candidates who are passionate about technology! Mention any experience you have with Microsoft products or cloud technologies. If you've got any certifications, don’t forget to flaunt them!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate attention to detail, so make sure there are no typos or grammatical errors in your submission.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at VCG Technology Services Limited
✨Know Your Microsoft Products
Familiarise yourself with the key Microsoft products mentioned in the job description, like Azure and Microsoft 365. Being able to discuss these products confidently will show your enthusiasm and readiness for the role.
✨Demonstrate Customer Engagement Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you identified their needs and provided solutions, as this role is all about assisting customers with their cloud queries.
✨Showcase Your Organisational Skills
Since attention to detail and organisation are crucial for this position, be ready to discuss how you manage tasks and prioritise effectively. You could even share a specific instance where your organisational skills led to a successful outcome.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's cloud growth strategy and how the Junior Cloud Account Specialist fits into that vision. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
