At a Glance
- Tasks: Manage client relationships and ensure outstanding service delivery in a dynamic environment.
- Company: Join VCCP, a leading global agency known for challenging conventions.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work in a collaborative culture with award-winning specialists across various disciplines.
- Why this job: Be part of a team transforming financial services and creating impactful communications.
- Qualifications: B2B experience preferred; strong communication and problem-solving skills required.
The predicted salary is between 40000 - 50000 € per year.
VCCP is the global challenger network for challenger brands. With more than 1,500 people across 13 offices in North America, EMEA and APAC, we challenge convention to deliver value for the world’s most ambitious organisations. We believe transformation happens when everything works together. That’s why we bring specialists from every discipline – strategy, AI, data, media, digital, experience, branding, creativity, production, PR, CX, CRM, employee engagement and beyond – into one fully integrated network.
We were founded on the principles of simplicity, collaboration and un‑preciousness, and we’ve grown by staying true to them. Today, our clients include some of the world’s most recognisable and progressive brands, such as Virgin Media O2, Barclays, Cadbury, Compare the Market, Domino’s, White Claw, easyJet, Primark and Co‑op. VCCP has topped the AAR’s annual new business ranking in 13 of the last 14 years and holds multiple Agency of the Year titles. Across every company and every capability, we share the same ambition: to challenge ourselves, challenge our clients and challenge the industry for the better.
B2B Experience Is Ideally Required For This Role
Contract role for MAT cover. Hybrid working - 3 days in the office: Tue, Wed, Thur. Office Location: 66 Berners St, London W1T 3NL.
The Financial Services department at VCCP Roar is an award‑winning specialist, full‑service agency for financial and professional services. We are passionate about transforming financial services and turning the complex into the compelling to create deeper, more meaningful relationships between brands and their audiences. Our specialists are all focused on one thing and one thing only - creating brilliant and effective communications for clients.
Your role specifically will require you to ensure the team delivers outstanding client service by:
- Ensuring day-to-day communication with all clients in the first instance by phone, but backed up by e‑mail. When applicable, attending meetings and producing accurate contact reports within 48 hours.
- Implementation of creative solutions to satisfy the strategic and creative requirements of client briefs, including the development of creative briefs.
- Gatekeeping the overall quality of work before presenting to clients and acting as a brand guardian.
- Developing close, long‑term client relationships.
- Implementing appropriate planning and control mechanisms – creative briefs, schedules and status reports – to ensure that projects are managed effectively.
- Ensuring efficient production processes are implemented, planning workflow requirements and liaising with VCCP Roar studio and client as appropriate.
- Evaluating creative work with reference to the brief and on its own merits. Must earn the respect of the Creative Department to champion client comments.
- Demonstrating conceptual thinking ability by identifying key issues and developing possible solutions. Come forward with solutions, not problems.
- Ensuring all creative output (concepts, artwork, video and digital) is seen by the team.
Senior Account Manager (B2B) 12 Month FTC in London employer: VCCP
VCCP is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a meaningful impact in the B2B sector. With a strong focus on employee growth and development, VCCP offers hybrid working arrangements and the opportunity to work alongside some of the most ambitious brands in the world, all while being part of a dynamic team in the heart of London. The company's commitment to challenging convention and delivering outstanding client service ensures that every employee can contribute to transformative projects and build lasting relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager (B2B) 12 Month FTC in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at VCCP. A friendly chat can go a long way, and you never know who might put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching VCCP's recent projects and clients. Show us that you’re not just another candidate; demonstrate your passion for transforming financial services and how you can contribute to our mission.
✨Tip Number 3
Practice your communication skills! As a Senior Account Manager, you'll need to impress clients with your clarity and confidence. Role-play with a friend or record yourself to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the VCCP family.
We think you need these skills to ace Senior Account Manager (B2B) 12 Month FTC in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role and our company shine through. We love candidates who are genuinely excited about transforming financial services and challenging conventions!
Tailor Your CV:Make sure to customise your CV to highlight your B2B experience and relevant skills. We want to see how your background aligns with what we do at VCCP, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at VCCP
✨Know Your B2B Stuff
Make sure you brush up on your B2B experience before the interview. VCCP is looking for someone who can hit the ground running, so be ready to discuss specific examples of how you've successfully managed client relationships and delivered outstanding service in a B2B context.
✨Showcase Your Communication Skills
Since day-to-day communication with clients is key, prepare to demonstrate your communication style. Think about how you can convey complex ideas simply and effectively. You might even want to role-play a client call or meeting scenario to show off your skills.
✨Be a Problem Solver
VCCP values candidates who come forward with solutions, not just problems. Prepare some examples where you've identified issues and implemented creative solutions. This will show that you can think on your feet and add value to the team.
✨Understand Their Clients
Familiarise yourself with VCCP's major clients and their industries. Knowing about brands like Virgin Media O2 and Barclays will help you tailor your responses and demonstrate your interest in the role. It shows you're proactive and genuinely interested in what they do.
