Account Manager in City of London

THE BIG PICTURE: VCCP is the Challenger Agency for Challenger Brands. An independent, 1,650-person strong creative company, that exists to transform its clients' fortunes by disrupting the categories they operate in. VCCP is fully integrated, with deep capabilities in data and analytics, brand strategy, communications, customer experience, media, production and distribution. The company was founded in 2002 in London, with offices in New York, San Francisco, Singapore, Shanghai, Sydney, Madrid and Prague. Our London office has been shortlisted for Campaign magazine’s Agency of the Year almost every year for the past decade, topping the new business table 9 years out of the last 10.

OUR CULTURE: The VCCP Group has a unique culture, and we are looking for people who will make a positive contribution to this, therefore the candidate must have the following attributes:

• A collaborative nature
• An entrepreneurial spirit
• Take pride in their work
• An honest approach
• Be un-precious and able to recognise that a good idea can come from anywhere
• Take responsibility

OUR PURPOSE: So what do we actually do? Put simply we exist to transform the fortunes of our clients by challenging and disrupting the categories they operate in. It’s why we describe ourselves as ‘the challenger agency for challenger brands’.

RESPONSIBILITIES: The Account Manager will be committed to making a positive contribution to the VCCP Group and ensuring we deliver motivating, insightful strategies and powerful creative ideas that are excitingly and professionally implemented.

WHAT MAKES A BRILLIANT VCCP ACCOUNT MANAGER: VCCP Account Managers are the lynch pins of the agency. They are constant throughout the process of the day to day running of the account ensuring it runs as smoothly, effectively and efficiently as possible. They are the facilitators for ensuring the best environment throughout to create the best work.

CREATIVE: The creative aspirations across the VCCP Group are very high. Our Account Managers should be able to demonstrate outstanding creative judgement and, working with the Planning and Creative department, take responsibility for the highest standard of creative output possible. They shouldn’t be afraid to challenge the work to make it better. They are also responsible for helping to prepare inspiring creative briefings and client presentations and be able to present confidently and passionately when required. They should live and breathe our agency mantra ‘to create work that populates culture’ and should be relentless in their pursuit of doing this.

STRATEGIC: The VCCP Group is famous for its strategic thinking. Account Managers at VCCP are expected to input into the strategic process and have a well-informed strategic point of view based on a good understanding of the client’s competitor set, and wider out of category examples.

CLIENT MANAGEMENT: Our Account Managers build and maintain good relationships with the day-to-day clients at a junior to mid-level and are expected to gain their confidence quickly. It goes without saying that all AM’s at VCCP should be born multi-taskers and have the ability to spin many plates at the same time, whilst displaying charm and calmness to the internal VCCP team and client. They should be microscopic in the detail and provide dedicated support to the Account Director leading their piece of business.

COMMUNICATION: VCCP Account Managers have excellent communications skills, both internally and with the client. They are born presenters; they have professionalism and presence with their clients and are clear and concise in all spoken and written communications both to the client and the internal team. They capture all client feedback and disseminate the relevant information, clearly and concisely to the wider agency and client teams as required.

LEADERSHIP & TEAMWORK: VCCP Account Managers must be able to work with creative producers to ensure the smooth running of the account. They take the initiative and thrive on the entrepreneurial opportunities that present themselves, reporting directly into the Account Director. They are excellent at inspiring their planners and creative partners through the cycle of a given project. Process experts, they know how to make the agency work and drive the creative production process in partnership with their producer. They are born leaders.

FINANCIAL: VCCP Account Managers support the Account Director in the day-to-day financials of the account. They work with their creative production partners to keep track of production budgets whilst supporting the Account Director on fees, budgeting and forecasting. They have a good understanding of the client’s budget, but in keeping with the agency's entrepreneurial spirit, are always on the lookout for opportunity and growth.

INTEGRATION: Written large across the walls of the agency is VCCP’s founding mantra is ‘IT ONLY WORKS IF IT ALL WORKS’. All Account Managers in the VCCP Group should have a broad range of skills to ensure ideas are conceived and delivered with this in mind. They are responsible for challenging siloed thinking by ensuring an idea is media-agnostic and that it is a simple enough thought that can work across every consumer touchpoint.

ATTITUDE: A passion for all things creative and advertising, resilience to keep going in a fast-paced environment, strives for excellence, can-do attitude, approachable and personable, builds rapport and is able to quickly establish excellent working relationships, team player.

VCCP DE&I STATEMENT: We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self. VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity. If you require any adjustments during the application or interview process, please let us know via joinus@vccp.com.