At a Glance
- Tasks: Support finance operations in a busy veterinary referral centre with a focus on customer care.
- Company: Join one of Europe’s largest and most diverse veterinary referral centres.
- Benefits: Enjoy 5 weeks holiday, career progression, and a comprehensive wellness programme.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a difference in the lives of pets and their owners while developing your finance skills.
- Qualifications: Veterinary experience or strong interest in the industry; excellent communication skills required.
The predicted salary is between 26701 - 26701 £ per year.
Davies Veterinary Specialists is recruiting a full‑time Client Finance Administrator who will report to the Finance Manager and support the day‑to‑day operations of our busy referral centre. The role requires working collaboratively with our client, patient and clinical teams and delivering accurate financial services with a high level of customer care.
Responsibilities
- Reconciliation of daily takings.
- Billing and finance support, covering sales, charges and payments.
- Assessing and submitting insurance claims in a timely manner.
- Reviewing accounts and clinical history to assist clients with direct claims.
- Assisting clients with general finance and insurance queries, guiding policyholders on claim procedures and keeping them informed verbally and in writing.
- Ensuring prompt and accurate payment of insurance shortfalls along with excesses and co‑payment liabilities.
- Credit control for outstanding payments, insurance shortfalls and direct payments from insurers.
- Telephone and face‑to‑face discussions with clients.
Qualifications
- Veterinary or animal experience, or a strong interest in the industry, is desired.
- Understanding of medical terminology (not essential).
- Excellent communication skills, both verbal and written.
- Strong organisational and multitasking abilities.
Employment Details
- Full‑time, 40 hours per week.
- Saturday work on a rota basis (approximately 1 in 6‑8 weeks).
- Location: Hertfordshire/Bedfordshire, within 50 minutes of London by train.
Benefits
- 5 weeks holiday + bank holidays + birthday leave.
- Career progression opportunities.
- Staff discount schemes.
- Life assurance.
- Enhanced sickness pay.
- Enhanced equal family leave.
- Employer contribution pension scheme.
- Income protection.
- Wellness programme:
- Employee assistance program.
- Eyecare voucher scheme.
- Free annual flu jab.
- Cycle to work scheme.
- Recruitment referral reward scheme.
Davies is one of Europe’s largest and most diverse small animal veterinary referral centres, part of the Linnaeus and Mars Veterinary Health group. We value inclusivity, diversity and the well‑being of our staff, and offer a comprehensive wellbeing package to support both physical and mental health.
Salary: £26,701 per annum.
Veterinary Client Administrator (Finance) employer: VCA Inc.
Davies Veterinary Specialists is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its staff. Located conveniently within 50 minutes of London, employees benefit from generous holiday allowances, career progression opportunities, and a comprehensive wellness programme, making it an ideal place for those seeking meaningful and rewarding employment in the veterinary field.
