At a Glance
- Tasks: Assist in patient care, prepare theatres, and support veterinary staff.
- Company: Garston Veterinary Group, part of a leading family-owned veterinary company.
- Benefits: 5 weeks holiday, career progression, wellness programme, and staff discounts.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a difference in animal care.
- Qualifications: Proactive attitude and ability to work well with others.
The predicted salary is between 25365 - 25365 £ per year.
Location: Garston, Frome
Job Type: Full time, Permanent
Hours: 38 hours per week, 4 days a week (7.30am – midnight). Weekend work on a rota basis.
Overview: We are looking for a proactive Patient Care Assistant (PCA) to join our fantastic team. PCAs work in all areas of practice and must accept instruction from a variety of people. The role involves preparing theatres for surgeries, cleaning and maintaining instruments, assisting with patient care and husbandry, running in‑house lab tests, packaging biological samples, and supporting the smooth running of the practice.
Responsibilities:
- Cleaning, disinfection, and preparation of patient accommodation.
- Actively maintain the hospital and follow infection control procedures, including sterilising and deep cleaning.
- Assist with reception and client care: answering telephone, dealing with enquiries, booking procedures and taking payments.
- Assist Veterinary Surgeons, Veterinary Nurses and support staff as required.
- Work and communicate effectively with colleagues and clients.
- Demonstrate reliability, adaptability, understanding and empathy.
Benefits:
- 5 weeks holiday plus bank holidays and birthday leave.
- Extensive free online Linnaeus CPD programme.
- Career progression opportunities.
- Staff discount schemes.
- Life Assurance.
- Enhanced sickness pay.
- Enhanced equal family leave.
- Recruitment referral reward scheme.
- E‑car salary sacrifice scheme.
- Employer contribution pension scheme.
- Wellness programme: Employee assistance, eyecare voucher, free annual flu jab, cycle to work scheme.
About Us: Garston Veterinary Group is a well‑established team of experienced veterinary surgeons and nurses dedicated to the treatment of domestic pets. We provide high‑quality care across surgeries in Somerset and Wiltshire – Frome, Melksham, Trowbridge, Westbury, and Warminster. Garston Vets is part of Linnaeus and Mars Veterinary Health, the largest family‑owned veterinary company. We invest heavily in training, equipment, and modern facilities, offering up‑to‑date advice and treatment. Our commitment to inclusivity, wellbeing and purpose drives us to deliver excellence.
Salary: £25,365.95 per annum.
Veterinary Patient Care Assistant in Frome employer: VCA Inc.
Garston Veterinary Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With extensive training opportunities, generous benefits including five weeks of holiday, and a commitment to high-quality care for pets, our team thrives in a collaborative environment where every member plays a vital role in delivering excellence. Located in the picturesque regions of Somerset and Wiltshire, we provide a fulfilling career path for those passionate about animal care.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Patient Care Assistant in Frome
✨Tip Number 1
Get to know the team! If you can, visit the practice or attend any open days. This shows your enthusiasm and gives you a chance to connect with potential colleagues. Plus, it helps you understand the vibe of the place.
✨Tip Number 2
Be proactive during interviews. Prepare some questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if the practice is the right fit for you.
✨Tip Number 3
Showcase your skills! If you have experience in cleaning, patient care, or customer service, make sure to highlight these during your conversations. We want to see how you can contribute to our fantastic team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Garston Veterinary Group and being part of our mission.
We think you need these skills to ace Veterinary Patient Care Assistant in Frome
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patient Care Assistant role. Highlight any relevant experience you have in veterinary care or customer service, and don’t forget to mention your ability to work well with a team!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for animal care and why you want to join our fantastic team at Garston Veterinary Group. Keep it friendly and professional.
Showcase Your Skills:In your application, be sure to showcase skills that align with the responsibilities listed in the job description, like cleaning, patient care, and communication. We love seeing how you can contribute to our practice!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at VCA Inc.
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Patient Care Assistant. Familiarise yourself with tasks like preparing theatres for surgeries and maintaining instruments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Soft Skills
This job requires empathy, adaptability, and effective communication. Think of examples from your past experiences where you've demonstrated these qualities. Be ready to discuss how you handle stressful situations or work as part of a team, as these traits are crucial in a veterinary environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the practice, team dynamics, or career progression opportunities. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
✨Dress the Part
While the role may involve practical work, first impressions matter. Dress smartly and appropriately for the interview. It shows respect for the interviewers and indicates that you take the opportunity seriously.
