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- Tasks: Deliver exceptional sales and service for bespoke travel experiences across North America.
- Company: Join a leading, award-winning tour operator with a stellar reputation.
- Benefits: Strong career prospects and the chance to work in a passionate team.
- Other info: Collaborate with cross-functional teams and enjoy a dynamic work environment.
- Why this job: Combine your love for travel with a rewarding sales role.
- Qualifications: Passion for North America and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
V&C Associates' Travel Department has been retained to recruit an Americas Sales Specialist on behalf of our client — a leading, award-winning tour operator with an outstanding reputation for bespoke travel experiences. This is an exceptional opportunity for a passionate travel professional to join a high-performing Americas Sales team with strong career prospects.
The Americas team covers North, Central and South America, Antarctica and the Caribbean. Our client is seeking candidates with a passion for and knowledge of North America specifically, whether that's broad regional expertise or specialised knowledge of particular sub-regions.
This is a hands-on, client-facing role. The successful candidate will be highly organised, driven, an excellent communicator, and deeply attuned to customer needs. Applications are welcome from both internal and external candidates. The business is committed to delivering detailed, specialist-led itineraries with a level of service that sets them apart from competitors — and they’re looking for someone who shares that ambition.
Main Responsibilities
- Delivering exceptional sales and service to clients interested in holidays across your specialist region, with a focus on conversion, retention, margin, and account management.
- Managing both new and existing client accounts via phone, email and in-person meetings.
- Keeping yourself and the team current on specialist product knowledge through competitor research, data analysis, client research and familiarisation trips.
- Collaborating cross-functionally with Service, Product and Marketing teams to ensure the product offering remains best-in-class.
- Supporting the Region Manager and senior team members with day-to-day operations, including input into recruitment and training.
Key Requirements
- Genuine passion for and demonstrable knowledge of North American destinations (knowledge of Latin America would be advantageous).
- Minimum 2–5 years' work experience; a background in bespoke North America travel is beneficial but not essential — passion and knowledge are the priority.
- Experience of living or working in the region is an advantage.
- Proven ability to deliver high-quality results to deadline.
- Strong communication skills and a personable manner.
Sales Specialist (North America) in London employer: V&C
Contact Detail:
V&C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist (North America) in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for interviews by practising common questions and tailoring your answers to highlight your experience in North America travel. Show them you’re not just a fit for the role, but a perfect match for their team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the one for the job!
We think you need these skills to ace Sales Specialist (North America) in London
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your genuine passion for North American destinations in your application. We want to see that you’re not just knowledgeable, but also excited about sharing those experiences with clients!
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect your experience and skills that align with the role of Sales Specialist. We love seeing how your background fits into our vision of delivering bespoke travel experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your past successes in sales and customer service that demonstrate your ability to excel in this position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at V&C
✨Know Your North America
Make sure you brush up on your knowledge of North American destinations. Be ready to discuss specific regions, attractions, and travel trends. This will show your passion and expertise, which is exactly what the client is looking for.
✨Showcase Your Communication Skills
Since this role is client-facing, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully communicated with clients or resolved issues to demonstrate your skills.
✨Be Organised and Prepared
Prepare a list of questions about the company and the role. This not only shows your interest but also helps you assess if it’s the right fit for you. Being organised in your approach will reflect well on your ability to manage client accounts.
✨Collaborate and Connect
Think about how you can work with other teams like Service, Product, and Marketing. Be ready to share ideas on how to enhance the product offering. This shows that you’re a team player and understand the importance of cross-functional collaboration.