Facilities and Operations Officer
Facilities and Operations Officer

Facilities and Operations Officer

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee logistics operations, manage teams, and optimise supply chain efficiency.
  • Company: Join one of the UK's fastest-growing brands with a strong reputation in retail and brand recruitment.
  • Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
  • Why this job: Be part of a fast-paced team driving operational excellence and making a real impact.
  • Qualifications: Experience in operations management, strong leadership skills, and knowledge of supply chain processes required.
  • Other info: Ideal for proactive individuals looking to thrive in a hands-on role across multiple industries.

The predicted salary is between 36000 - 60000 £ per year.

V&C Associates are excited to be working with one of the UK fastest growing Brands who are recruiting for a highly motivated, skilled and strategic Operations Manager to oversee and optimize all aspects of the businesses operational performance. This role is pivotal in ensuring supply chain efficiency, cost control, and team productivity, aligning operations with their broader strategic business objectives. The ideal candidate will be proactive, solutions-focused, and possess strong leadership capabilities. This is a hands-on, fast-paced role requiring commercial and entrepreneurial acumen, strategic thinking, an ability to work across multiple industries simultaneously reporting to the General Manager/Head of Brands.

Key Responsibilities:

  • Manage logistics operations, including warehousing and transportation with 3PL partners, to fulfil both B2B and B2C demand across multiple brands and locations.
  • Guide the team in order fulfilment, sales order processing, and managing operational exceptions to ensure accuracy and efficiency.
  • Collaborate with 3PL partners to optimize logistics capacity, particularly during peak and promotional periods.
  • Maintain and enhance logistics SOPs to drive compliance, streamline processes, and support seamless operations.
  • Oversee returns processes, reviewing policies and assessing risks and opportunities to balance efficiency, compliance, and brand protection.
  • Lead operational improvement projects to enhance reliability, stability, and the overall e-commerce delivery experience.
  • Manage logistics spending, implement cost-saving initiatives, and work towards annual efficiency targets.
  • Ensure effective inventory management by investigating discrepancies and driving continuous improvement measures.

Key Skills & Qualifications:

  • Proven experience in operations management, ideally within FMCG or similar high-volume industries.
  • Strong knowledge of supply chain management, logistics, and procurement strategies.
  • Excellent negotiation and cost-optimization skills.
  • Proficient in inventory management and warehouse operations.
  • Strong leadership and team management abilities.
  • Analytical mindset with data-driven decision-making skills.
  • Effective communication and cross-departmental collaboration skills.
  • Familiarity with ERP systems and operational software, preferably Sage.
  • Experience managing operations for a diverse product portfolio.
  • Previous work with international supply chains and 3PL providers.
  • Prior knowledge and experience with international container/air shipping logistics is required.
  • In-depth understanding of Incoterms and how they apply to international shipping, customs, and freight processes.
  • Experience with technology platforms such as Shopify, and Amazon (Vendor/Seller Central).

V&C Associates are trusted experts in Retail and Brand recruitment with a track record of successful placements across Multiple Retail Sectors. We are trusted partner for leading FTSE 500 and Private organisations.

Facilities and Operations Officer employer: V&C

V&C Associates is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement within the fast-paced FMCG sector. Our commitment to a supportive culture, combined with competitive benefits and the chance to work with leading brands, makes this an ideal place for motivated individuals seeking meaningful and rewarding employment.
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Contact Detail:

V&C Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities and Operations Officer

✨Tip Number 1

Familiarise yourself with the logistics and supply chain landscape, especially within FMCG. Understanding the nuances of this industry will help you speak confidently about your experience and how it aligns with the role.

✨Tip Number 2

Network with professionals in operations management and logistics. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.

✨Tip Number 3

Showcase your leadership skills by preparing examples of how you've successfully managed teams and projects in the past. Be ready to discuss specific challenges you faced and how you overcame them.

✨Tip Number 4

Research the company’s current operations and any recent news related to their logistics strategies. This knowledge will allow you to tailor your discussions and demonstrate your genuine interest in their business.

We think you need these skills to ace Facilities and Operations Officer

Operations Management
Supply Chain Management
Logistics Coordination
Cost Optimization
Inventory Management
Team Leadership
Data Analysis
Negotiation Skills
Cross-Departmental Collaboration
ERP Systems Proficiency
FMCG Industry Knowledge
3PL Partnership Management
International Shipping Logistics
Understanding of Incoterms
Technology Platform Familiarity (Shopify, Amazon)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly within FMCG or high-volume industries. Emphasise your skills in supply chain management, logistics, and team leadership.

Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and problem-solving abilities. Mention specific examples of how you've optimised operations or improved efficiency in previous roles.

Highlight Key Skills: In your application, clearly outline your negotiation skills, analytical mindset, and familiarity with ERP systems. These are crucial for the role and should be evident in your written materials.

Showcase Relevant Projects: If you have led operational improvement projects or managed logistics for diverse product portfolios, include these experiences in your application. Detail the outcomes and how they align with the responsibilities of the Facilities and Operations Officer role.

How to prepare for a job interview at V&C

✨Showcase Your Operations Expertise

Make sure to highlight your experience in operations management, especially within FMCG or high-volume industries. Be prepared to discuss specific examples of how you've optimised supply chain efficiency and improved logistics operations.

✨Demonstrate Leadership Skills

Since this role requires strong leadership capabilities, share instances where you've successfully led a team or managed cross-departmental collaboration. Emphasise your ability to motivate and guide teams towards achieving operational goals.

✨Prepare for Technical Questions

Familiarise yourself with key concepts related to supply chain management, logistics, and inventory management. Be ready to answer questions about ERP systems, particularly Sage, and discuss your experience with international shipping logistics and Incoterms.

✨Discuss Cost-Optimisation Strategies

Given the focus on cost control and efficiency targets, come prepared with examples of cost-saving initiatives you've implemented in previous roles. Highlight your negotiation skills and how you've successfully managed logistics spending.

Facilities and Operations Officer
V&C
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  • Facilities and Operations Officer

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-04

  • V

    V&C

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