At a Glance
- Tasks: Lead the ecommerce strategy and execution for a trendy womenswear brand.
- Company: Join a dynamic womenswear brand with a loyal customer base.
- Benefits: Competitive salary, creative environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on collaboration and innovation.
- Why this job: Take ownership of a growing digital business and make a real impact.
- Qualifications: Experience in ecommerce management, particularly with Shopify and digital marketing.
The predicted salary is between 40000 - 50000 £ per year.
V&C Associates have been exclusively briefed on a fantastic opportunity for a talented Ecommerce Manager to join an incredible womenswear brand. This is a chance to take full ownership of a growing digital business, leading strategy and execution across a brand with genuine momentum and a loyal customer following.
The Position
- Ecommerce
- Own the end-to-end ecommerce function spanning digital sales strategy, CRM, performance marketing, and technology.
- Manage day-to-day trading including web merchandising, product launches, content updates, and product uploads — maintaining best-in-class UX throughout.
- Serve as the primary point of contact for all ecommerce activity, including platform integrations and warehouse coordination.
- Using Shopify Plus.
- Lead life cycle marketing via Klaviyo — campaigns, flows, and segmentation — to optimise engagement and conversion.
- Own the eCommerce calendar, aligning seasonal drops, promotions, and campaigns across channels.
- Manage paid advertising across Google, Microsoft, and Meta Ads, optimising for ROAS and revenue growth.
- Deliver weekly and monthly performance reporting to senior leadership via GA4.
- Digital Growth & SEO
- Own SEO strategy across on-page, technical, and content to drive organic traffic growth.
- Develop creative assets and copy for paid media, bringing innovative thinking to drive revenue.
- Social Media
- Develop and execute a social media strategy across Instagram, TikTok, Facebook, and X, aligned with brand and commercial objectives.
- Manage the content calendar, engage online communities in brand voice, and oversee influencer and creator partnerships.
- Customer Services
- Lead the customer services function across email, phone, and social, collaborating with logistics to resolve order and fulfillment queries efficiently.
- Manage and optimise the helpdesk platform (e.g. Freshdesk) for effective case handling and reporting.
Experience required
- Proven eCommerce management or trading experience, ideally on Shopify.
- Proficient in GA4, with a strong grasp of PPC, SEO, and paid digital channels.
- Hands-on experience with Klaviyo or similar, including flows, campaigns, and segmentation.
- Track record managing paid campaigns across Google, Microsoft, and Meta Ads.
- Proficient in Adobe Creative Suite, particularly Photoshop and In Design.
- Experience managing brand social accounts within retail or eCommerce, including influencer partnerships.
- Experienced with helpdesk platforms such as Freshdesk and a genuine customer-first mindset.
- Highly organised, collaborative, and comfortable managing multiple priorities in a fast-paced environment.
To be considered, please apply with your CV and a brief note on your current situation. All applications are treated in the strictest confidence.
Ecommerce Manager employer: V&C
V&C Associates is an exceptional employer, offering a dynamic work environment where creativity and innovation thrive. As an Ecommerce Manager for a leading womenswear brand, you will enjoy a culture that values collaboration and personal growth, with opportunities to lead impactful digital strategies in a fast-paced setting. Located in a vibrant area, the company provides competitive benefits and a supportive atmosphere that encourages professional development and a strong work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your eCommerce projects, campaigns, and successes. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Be ready to discuss how you can drive their eCommerce strategy forward. Tailor your answers to show you understand their brand and audience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our team.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Manager role. Highlight your experience with Shopify, GA4, and any relevant digital marketing skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Note:Your cover note is your chance to shine! Keep it brief but impactful. Share why you're excited about this opportunity and how you can contribute to our growing digital business. Let us feel your passion!
Showcase Your Achievements:When detailing your experience, focus on your achievements. Use numbers and examples to demonstrate how you've driven growth in previous roles. We love seeing concrete results that show your impact!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at V&C
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially around Shopify Plus and Klaviyo. Be ready to discuss your past experiences with digital sales strategies and how you've optimised customer engagement and conversion rates.
✨Showcase Your Analytical Skills
Since you'll be delivering performance reports using GA4, it’s crucial to demonstrate your analytical skills. Prepare examples of how you've used data to drive decisions in previous roles, particularly in PPC and SEO.
✨Be Creative with Marketing Strategies
Think about innovative marketing strategies you've implemented in the past. Whether it's a unique social media campaign or a clever product launch, be ready to share these ideas and how they contributed to revenue growth.
✨Demonstrate Your Customer-Centric Approach
With a focus on customer services, highlight your experience in managing customer queries and optimising helpdesk platforms. Share specific instances where you went above and beyond to enhance customer satisfaction.
