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- Tasks: Deliver exceptional sales and service for bespoke travel experiences across North America.
- Company: Join a leading, award-winning tour operator with a stellar reputation.
- Benefits: Strong career prospects and the chance to work in a passionate team.
- Other info: Collaborate with cross-functional teams and enjoy a dynamic work environment.
- Why this job: Combine your love for travel with a rewarding sales role.
- Qualifications: Passion for North America and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
V&C Associates' Travel Department has been retained to recruit an Americas Sales Specialist on behalf of our client — a leading, award-winning tour operator with an outstanding reputation for bespoke travel experiences. This is an exceptional opportunity for a passionate travel professional to join a high-performing Americas Sales team with strong career prospects.
The Americas team covers North, Central and South America, Antarctica and the Caribbean. Our client is seeking candidates with a passion for and knowledge of North America specifically, whether that's broad regional expertise or specialised knowledge of particular sub-regions.
This is a hands-on, client-facing role. The successful candidate will be highly organised, driven, an excellent communicator, and deeply attuned to customer needs. Applications are welcome from both internal and external candidates. The business is committed to delivering detailed, specialist-led itineraries with a level of service that sets them apart from competitors — and they’re looking for someone who shares that ambition.
Main Responsibilities
- Delivering exceptional sales and service to clients interested in holidays across your specialist region, with a focus on conversion, retention, margin, and account management.
- Managing both new and existing client accounts via phone, email and in-person meetings.
- Keeping yourself and the team current on specialist product knowledge through competitor research, data analysis, client research and familiarisation trips.
- Collaborating cross-functionally with Service, Product and Marketing teams to ensure the product offering remains best-in-class.
- Supporting the Region Manager and senior team members with day-to-day operations, including input into recruitment and training.
Key Requirements
- Genuine passion for and demonstrable knowledge of North American destinations (knowledge of Latin America would be advantageous).
- Minimum 2–5 years' work experience; a background in bespoke North America travel is beneficial but not essential — passion and knowledge are the priority.
- Experience of living or working in the region is an advantage.
- Proven ability to deliver high-quality results to deadline.
- Strong communication skills and a personable manner.
Sales Specialist (North America) in City of London employer: V&C
Contact Detail:
V&C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist (North America) in City of London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge in the application process!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging summary of your experience and why you're the perfect fit for the Sales Specialist role. This will help you feel confident during interviews and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Sales Specialist (North America) in City of London
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your genuine passion for North America in your application. We want to see your enthusiasm for travel and how it aligns with our mission of delivering bespoke experiences.
Tailor Your CV: Customise your CV to reflect the skills and experiences that match the job description. Focus on your client-facing roles and any relevant travel experience, as this will help us see why you’re a great fit for the team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background makes you the perfect candidate. Be personable and let your personality come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at V&C
✨Know Your North America
Make sure you brush up on your knowledge of North American destinations. Be prepared to discuss specific regions and share your personal experiences or insights. This will show your genuine passion and expertise, which is exactly what the client is looking for.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully managed client accounts in the past. Highlight your ability to convert leads into sales and retain clients. Use metrics if possible to demonstrate your success, as numbers can really make an impact.
✨Communicate Clearly and Confidently
Since this role is client-facing, practice your communication skills. Be ready to articulate your thoughts clearly and engage in a friendly manner. Remember, they want someone personable, so let your personality shine through!
✨Research the Company and Competitors
Familiarise yourself with the company’s offerings and their competitors. Understanding what sets them apart will help you answer questions more effectively and show that you're genuinely interested in the role and the company’s mission.