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- Tasks: Join us as a Veterinary Receptionist, managing calls and providing care to pets and their owners.
- Company: Lamond Veterinary Clinic is a top-rated, RCVS accredited practice with a supportive team and great reputation.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care and retail.
- Why this job: Be part of a caring team in a vibrant environment, making a real difference for pets and their families.
- Qualifications: Excellent communication skills and experience in busy reception roles are preferred; love for animals is essential.
- Other info: This is a part-time fixed term contract, working 28 hours per week from Tuesday to Friday.
Lamond Veterinary Clinic, Livingston, Livingston, Scotland
Here at Lamond Veterinary Clinic, we are looking for a friendly and approachable Veterinary Receptionist to join our team on a part-time basis!
Our ideal candidate will have excellent communication skills, a love for pets and people and someone who can provide a caring and confident service. Previous experience working in a busy reception environment managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, working to tight deadlines and using IT systems would also be advantageous. In an environment which is often emotionally stressful for clients and pets, the ability to remain calm, confident and friendly under pressure is essential.
About the rota
This is a part-time fixed term contract (6 months) working 28 hours per week. The shift pattern will be 4 x shifts from Tuesday to Friday between the opening times of 8:00am to 7:00pm.
Want to know more about us?
We are a busy RCVS accredited small animal practice with a motivated team of 32 staff. Our exceptional reputation over the past 66 years speaks for itself as our clients voted us “Best Scottish Vet” 3 times over previous years. We support all interests and certificates currently held in the practice include Soft Tissue, Orthopaedic Surgery, Opthamology and ECC.
We work in a bright, spacious purpose-built building. Our practice is particularly well equipped with surgical and diagnostic kit as we have a high proportion of clients seeking gold standard treatment.
Our caseload is large and varied with many longstanding, loyal clients. We work closely with the Scottish SPCA and other local charities to perform surgeries, consultations, and legal casework. Our motivated, friendly team is made up of 9 Veterinary Surgeons, 13 Registered Veterinary Nurses, 2 Veterinary Care Assistants and 7 Support Team staff.
Our core values, Quality, Integrity, Responsibility and Growth are embodied day in and day out by our dedicated teams. With the core values at the forefront of our mind, we pride ourselves on a great working culture, which is known for its supportive nature and strong family ethos to drive positive wellbeing.
In addition to a competitive salary, you will benefit from:
- 6.6Weeks annual leaveFTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Discounted staff pet care
Lamond Veterinary Clinic, Livingston
Bankton Square, Murieston, Livingston, EH54 9EY, United Kingdom
#J-18808-Ljbffr
Veterinary Receptionist (Part-Time FTC) employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time FTC)
✨Tip Number 1
Familiarise yourself with the specific services and values of Lamond Veterinary Clinic. Understanding their core values of Quality, Integrity, Responsibility, and Growth will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight your experience in managing a busy reception environment. Be prepared to discuss specific examples of how you've handled phone calls, cash transactions, and sensitive information in previous roles, as this will demonstrate your capability to thrive in their fast-paced setting.
✨Tip Number 3
Showcase your love for pets and people by sharing personal stories or experiences that illustrate your passion. This can help you connect with the team and show that you genuinely care about the well-being of both clients and their furry friends.
✨Tip Number 4
Prepare to discuss how you manage stress and remain calm under pressure. Given the emotionally charged environment of a veterinary clinic, having strategies to handle stressful situations will be crucial, so think of examples where you've successfully navigated such challenges.
We think you need these skills to ace Veterinary Receptionist (Part-Time FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception roles or customer service. Emphasise your communication skills and any experience with cash handling or IT systems, as these are key for the Veterinary Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animals and people. Mention specific examples of how you've remained calm under pressure in previous roles, as this is crucial for the emotionally charged environment of a veterinary clinic.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description. Focus on your ability to manage phone calls, handle sensitive information, and work to tight deadlines, as these are essential for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is important in a veterinary setting.
How to prepare for a job interview at VC Evidensia UK
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will demonstrate your genuine interest in the role and the well-being of the animals you'll be working with.
✨Highlight Your Communication Skills
Since excellent communication is key for a Veterinary Receptionist, prepare examples of how you've effectively communicated in previous roles. Discuss how you handle phone calls, manage client inquiries, and maintain a friendly demeanour under pressure.
✨Demonstrate Your Ability to Handle Stress
The veterinary environment can be emotionally charged. Be ready to discuss situations where you've remained calm and composed under stress. This will show that you can provide a caring service even in challenging circumstances.
✨Familiarise Yourself with IT Systems
As the role may involve using various IT systems, brush up on any relevant software or tools you might encounter. Mention any experience you have with managing sensitive information and cash handling, as this will be advantageous.
