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For Companies At a Glance
- Tasks: Provide top-notch customer care for pets and their owners while managing appointments.
- Company: Summerhill Vets, a busy small animal practice with state-of-the-art facilities.
- Benefits: Competitive salary, 6.6 weeks annual leave, and enhanced family-friendly policies.
- Why this job: Join a supportive team and make a difference in the lives of pets and their owners.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Part-time role with opportunities for learning and development.
Overview
Summerhill Vets in Blackwood have a fantastic opportunity for a Veterinary Receptionist to join their busy team.
We are looking for someone with strong communication skills who has a positive can-do attitude and enjoys working as part of a team who value and support each other whilst ensuring a positive experience for both pets and their owners.
Responsibilities
- Liaising with the clients and the clinical staff to provide a high level of customer care.
- Meeting and greeting clients and pets.
- Booking appointments and diary management.
- Managing telephone and email enquiries.
- Taking payment for services and products.
- Managing cash and end-of-day banking.
More about us
We are a busy small animal practice seeing a large diverse caseload. We have top-of-the-range facilities including an ultrasound machine, endoscope, dental radiography and Idexx in-house lab equipment. Our team consists of 6 vets with a mix of full and part-time, working alongside our large nursing team.
The rota
This is a part-time permanent role working 20 hours per week from 8:30am and 6:30pm over 4 days.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leaveFTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Discounted staff pet care
271-273 High Street, Blackwood, Blackwood, NP12 1AW, United Kingdom
#J-18808-Ljbffr
Veterinary Receptionist (Part-Time) employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time)
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Summerhill Vets. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll need to chat with clients and staff all day. Try role-playing common scenarios with a friend to boost your confidence and ensure you're ready for anything.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlighting your positive attitude and ability to support others will resonate with the values at Summerhill Vets.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Veterinary Receptionist (Part-Time)
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're looking for someone with strong communication skills, make sure to highlight any relevant experience in your application. Whether it's dealing with clients or working in a team, let us know how you shine in these areas!
Keep It Positive: We love a can-do attitude! When writing your application, use positive language and share examples of how you've tackled challenges in the past. This will help us see that you're the right fit for our supportive team.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we're looking for. A tailored application shows us that you're genuinely interested in joining our busy practice.
Apply Through Our Website: We encourage you to apply directly through our website. It's the easiest way for us to receive your application and ensures you don't miss out on any important details about the role!
How to prepare for a job interview at VC Evidensia UK
✨Know the Practice Inside Out
Before your interview, take some time to research Summerhill Vets. Familiarise yourself with their services, values, and team. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Communication Skills
As a Veterinary Receptionist, strong communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved conflicts or provided excellent customer service.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, be ready to discuss your experiences in collaborative environments. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your positive can-do attitude.
✨Prepare for Common Questions
Anticipate questions related to appointment management, handling enquiries, and cash management. Practise your responses to these scenarios, ensuring you convey your ability to multitask and maintain a high level of customer care.
