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- Tasks: Be the friendly face of our clinic, helping clients and their pets with care.
- Company: Join Yorkshire Vets, a leading veterinary clinic known for exceptional animal care.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Make a difference in animal wellbeing while working in a supportive team environment.
- Qualifications: Previous reception experience and strong customer service skills are essential.
- Other info: This role is to cover maternity leave, offering a chance to gain valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about animals and dedicated to their wellbeing? We are looking for a skilled and compassionate individual to join our veterinary clinic as a Receptionist at our Thornbury surgery.
Position Overview
As front of house Receptionist you will play a crucial role in supporting our Veterinary Surgeons, ensuring the smooth operation of our clinic. Your responsibilities will include but are not limited to:
- Providing exceptional customer service to clients at the reception desk and over the telephone.
- Answering phone calls, scheduling appointments and managing client queries.
- Assisting with billing and maintaining accurate records.
Previous experience in a similar role with reception duties is essential. Strong customer service and communication skills are essential with the ability to multitask efficiently. Good administration and IT skills are also important as well as experience in cash handling/balancing.
As one of the leading vets in Leeds and Bradford, we take pride in the exceptional level of care, compassion and service provided for you and your pets. We offer several local first opinion surgeries which work hard to serve their local communities and are supported by RCVS accredited Veterinary Hospital facilities. These surgeries offer all of the day-to-day facilities and services that you would expect from a local veterinarian. They are also staffed by some of the best surgeons, nurses and support staff in the region. Services and facilities at these first opinion surgeries include; health examinations, vaccinations, neutering, routine surgery, dental surgery and more.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
If you have not heard from us within 2 weeks from the closing date please assume your application has been unsuccessful.
Yorkshire Vets - Thornbury Hospital, Thornbury 515 Bradford Road, Thornbury, Bradford, BD3 7BA, United Kingdom
Veterinary Receptionist (Maternity Leave) employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Maternity Leave)
✨Tip Number 1
Familiarise yourself with the specific services offered at our Thornbury surgery. Understanding our unique offerings will help you engage more effectively during any interviews and demonstrate your genuine interest in our clinic.
✨Tip Number 2
Highlight your customer service experience in previous roles, especially in veterinary or healthcare settings. Be prepared to share specific examples of how you've handled challenging situations or provided exceptional service to clients.
✨Tip Number 3
Brush up on your multitasking skills, as this role requires managing phone calls, scheduling appointments, and assisting clients simultaneously. Practising these skills in a busy environment can give you an edge during the selection process.
✨Tip Number 4
Connect with current or former employees of our clinic through social media platforms like LinkedIn. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Veterinary Receptionist (Maternity Leave)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and reception duties. Emphasise any previous roles in veterinary or healthcare settings, showcasing your ability to multitask and handle client queries effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for animal welfare and your commitment to providing exceptional customer service. Mention specific skills that align with the job description, such as strong communication abilities and experience in cash handling.
Showcase Your Skills: In your application, clearly outline your administration and IT skills. Provide examples of how you've used these skills in past roles, particularly in managing appointments and maintaining accurate records.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email if you haven't heard back within two weeks. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at VC Evidensia UK
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your genuine commitment to their wellbeing.
✨Highlight Customer Service Skills
Since the role involves a lot of client interaction, be prepared to discuss your previous customer service experience. Provide examples of how you've handled difficult situations or gone above and beyond for clients in the past.
✨Demonstrate Multitasking Abilities
The job requires efficient multitasking, so think of specific instances where you've successfully managed multiple tasks at once. This could include handling phone calls while managing appointments or dealing with billing inquiries.
✨Familiarise Yourself with the Clinic
Before the interview, research the veterinary clinic and its services. Being knowledgeable about their offerings will show your interest in the position and help you ask informed questions during the interview.
