Veterinary Receptionist (Maternity Leave)

Full-Time 20000 - 30000 £ / year (est.) No home office possible

Veterinary Receptionist (Maternity Leave)

Kingston Veterinary Group are looking for an experienced Veterinary Receptionist to join our dedicated team working across our six Kingston Veterinary Group sites in East Yorkshire!

About us

Kingston Vet Group is one of the fastest growing practices in East Yorkshire with a very busy but varied caseload. The group have five well-equipped branch surgeries which are supported by a fantastic Tier 3 Hospital, with complete diagnostic suite including CT and MRI.

The group offer a variety of referral services. The group have a fantastic and hardworking team of 19 committed veterinary surgeons, dedicated RVN\’s and a friendly, enthusiastic, support team.

We aim to offer consistency and high standards of client care to ensure that we can offer a high-quality service. Staff welfare and job satisfaction is prioritised at Kingston Vet Group. Vets Now Emergency work out of our Park Street site meaning that there is no need to transfer hospitalised patients between sites. Kingston is a fantastic place to work, where no two days are the same.

About the role

As the first point of contact for our clients in a busy environment you will be required to ensure all clients and their pets have a comfortable and positive experience within the surgery, meeting and greeting clients, answering the telephone to a broad range of enquiries that relate to pet’s welfare, booking appointments, signing up new clients, looking into first level financial queries, taking payments, record keeping and providing information on our products and services such as our Pet Health Club ensuring no clinical advice is given whilst maintaining a clean clinical environment in waiting and consult rooms.

Our ideal candidate must have a minimum of 2 years reception experience. Medical experience is preferred but not essential.

The rota

This is a full-time fixed term role to cover maternity leave working 4 x 10 hour shifts per week Monday- Friday. You will work 1 in 4 Saturdays and be given day in lieu during the week.

In addition to a competitive salary, you will benefit from:

6.6Weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
Discounted staff pet care