At a Glance
- Tasks: Be the friendly face of our clinic, supporting vets and caring for animals.
- Company: Join a passionate team at Downland Veterinary Group, dedicated to excellence.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Other info: Part-time hours with opportunities for learning and growth in veterinary care.
- Why this job: Make a difference in animal care while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 1200 - 1600 £ per month.
We're seeking a friendly and organised receptionist to join our team on a part-time basis at our Barnham clinic. The successful person will operate from our consulting-only branch. Your duties will include undertaking all reception responsibilities and providing support for our Vet, including dispensing medications and restraining animals.
About Our Team
Become part of our dedicated team of veterinary professionals in Downland Veterinary Group, including 52 nursing staff, 22 vets, and 30 support staff. We are passionate about ongoing learning and development, with our nurses holding certifications in areas like medical nursing, feline nursing, emergency and critical care, surgery, and anaesthesia. By joining us, you'll have the chance to work alongside skilled colleagues and contribute to a culture of excellence and compassion.
Skills & Experience
- Strong communication skills are a must
- Previous experience in customer-facing roles is preferred but not essential
- Ability to thrive in a fast-paced, dynamic environment
- A positive attitude and a commitment to delivering outstanding patient and client care
You will work 22.5 hours per week, Monday - Friday, between 2 pm and 6:30 pm.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Veterinary Receptionist employer: VC Evidensia UK
At inspiring vet care, we pride ourselves on being the UK's leading veterinary provider, where our team is central to our mission of delivering exceptional animal care. Working in Filton and Patchway offers a supportive environment with clear career progression, funded learning opportunities, and a collaborative culture that values continuous improvement. With benefits like private medical insurance and a generous Care Fund, we ensure our employees thrive both personally and professionally while making a meaningful impact in the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Downland Veterinary Group. Familiarise yourself with their values and culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their dedicated team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your previous customer-facing experience can translate into the veterinary receptionist role. Highlight your strong communication skills and positive attitude!
✨Tip Number 3
Show your passion for animal care! During the interview, share any relevant experiences you have with pets or in a veterinary setting. This will demonstrate your commitment to delivering outstanding patient and client care, which is key for this role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Downland Veterinary Group site. This not only streamlines the process but also shows your enthusiasm for joining our team. Plus, it’s super easy!
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your friendly and organised nature shine through. Use a warm tone that reflects your passion for working with animals and people alike.
Tailor Your Experience:Make sure to highlight any relevant experience, even if it’s not directly in veterinary care. If you've worked in customer-facing roles, share those stories! We love seeing how your skills can translate into our fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at VC Evidensia UK
✨Know Your Stuff
Familiarise yourself with the veterinary field, especially the role of a receptionist. Brush up on common veterinary terms and procedures, as well as the specific services offered by Downland Veterinary Group. This will show your genuine interest and help you engage in meaningful conversations during the interview.
✨Showcase Your People Skills
As a veterinary receptionist, strong communication is key. Prepare examples from your past experiences where you've successfully handled customer interactions or resolved conflicts. Highlight your ability to stay calm under pressure, especially in a fast-paced environment like a veterinary clinic.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. Think of instances where you've managed multiple tasks efficiently. You might want to mention how you prioritise tasks or use tools to keep everything in order. This will reassure them that you can handle the demands of the job.
✨Emphasise Your Positive Attitude
A positive attitude can make a huge difference in a veterinary setting. Be ready to discuss how you maintain a cheerful disposition, even when things get tough. Share your commitment to providing outstanding care for both pets and their owners, as this aligns perfectly with the values of Downland Veterinary Group.
