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- Tasks: Welcome clients and their pets, manage appointments, and assist the veterinary team.
- Company: Join a friendly and supportive team at Sussex Coast Vets.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care.
- Why this job: Cuddle pets while making a real difference in their lives every day.
- Qualifications: Friendly attitude and strong communication skills are essential.
- Other info: Work in a vibrant coastal town with great transport links and a thriving arts scene.
The predicted salary is between 24000 - 36000 £ per year.
Sussex Coast Vets, Bexhill, Bexhill-on-Sea, South East
Here at Sussex Coast Vets, we are seeking a friendly, approachable Veterinary Receptionist to join our team. This is an amazing opportunity to join our fantastic team, with the chance to work at our St Leonards-on-Sea practice as well as our sister practice, 1066 Veterinary Centre.
What you will be doing
- Providing a warm and professional welcome to clients and their pets
- Managing reception duties, including phone calls, appointments, and inquiries
- Cuddling pets – an essential part of the job
- Processing insurance claims and pet health club memberships
- Keeping records accurate and organised
- Assisting the veterinary team and handling admin tasks away from the desk
- Staying calm and compassionate in high-pressure situations
Want to know more about us?
East Sussex is steeped in history, with beautiful countryside, stunning coastline, and an abundance of choice within the arts, sports, and leisure scenes, with something to suit everyone! We also have convenient links to Brighton, London, and Gatwick Airport. Brighton: 45 minutes by car and train, Central London: 1 hour by train, Gatwick Airport: 1 hour by car and train.
We are close to the sea, with a long promenade, and the local town has many historic sites, outdoor activities, and a variety of independent restaurants with a strong café culture. There is a thriving arts scene, and several festivals are held each year, including the seafood and wine festival, Jack in the Green festival, the famous bonfire night parade and the annual Mayday motorbike ride, when thousands of bikes descend on the town. Direct train links to Gatwick Airport and Central London, taking 1.5 hours to both.
Our supportive team
We are a very kind, friendly and fun team that offers our clients and patients the highest standard of care. Across our 3 sites, our 3 vets offer a wealth of experience, including an orthopaedic surgeon. They are supported by our fantastic team of 6 dedicated Nurses, plus 5 FTE Receptionists.
We have a supportive and encouraging culture here at Sussex Coast, where we truly value our team and what each individual brings to our practice. We hold regular team meetings where we have an open culture for ideas and thoughts to be shared amongst the team.
You will be working 40 hours per week, either 4 x 10-hour shifts or 5 x 8-hour shifts. You will also be required to work 1:4 Saturdays, with hours taken from your weekly schedule.
In addition to a competitive salary, you will benefit from:
- 6.6Weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\\\’s of retailers
- Discounted staff pet care
Sussex Coast Vets, Bexhill
189 De La Warr Road, Bexhill-on-Sea, TN40 2JY, United Kingdom
#J-18808-Ljbffr
Veterinary Receptionist employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sussex Coast Vets. Familiarise yourself with their values and services so you can show them you're genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it relates to the Veterinary Receptionist role.
✨Tip Number 3
Show off your personality! As a Veterinary Receptionist, being warm and approachable is key. During your interview, let your friendly nature shine through and don’t be afraid to share a few personal anecdotes about your love for animals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our supportive team at Sussex Coast Vets. We can’t wait to meet you!
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side, just like we do at Sussex Coast Vets.
Tailor Your Application: Make sure to customise your application for the Veterinary Receptionist role. Highlight your experience with managing reception duties, handling phone calls, and any previous work with pets. This will show us that you’re a perfect fit for our team!
Show Your Passion for Pets: We love animals, and we know you do too! Include any relevant experiences or stories that demonstrate your passion for pets and how you’ve provided care in the past. It’s all about showing us that you can cuddle those pets while keeping things professional!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at VC Evidensia UK
✨Know the Role Inside Out
Before your interview, make sure you understand what a Veterinary Receptionist does at Sussex Coast Vets. Familiarise yourself with their duties like managing appointments, handling inquiries, and processing insurance claims. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your People Skills
As a Veterinary Receptionist, being friendly and approachable is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve had to stay calm under pressure, especially when dealing with anxious pet owners or busy situations.
✨Demonstrate Your Love for Animals
Cuddling pets is part of the job, so don’t shy away from expressing your passion for animals during the interview. Share any relevant experiences you have with pets, whether it's volunteering at an animal shelter or simply being a pet owner. This will resonate well with the team at Sussex Coast Vets.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that show your interest in the practice and its culture. Inquire about team dynamics, training opportunities, or how they handle high-pressure situations. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
