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- Tasks: Manage client bookings, payments, and support our veterinary team with administrative tasks.
- Company: Join a well-respected veterinary practice in Norwich with a strong community presence.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and enhanced family-friendly policies.
- Why this job: Be part of a friendly team making a difference in animal care every day.
- Qualifications: Strong communication skills, time management, and a full UK driving licence required.
- Other info: Part-time role with opportunities for training and career growth.
The predicted salary is between 20000 - 30000 £ per year.
Wherry Veterinary Group, Bungay, Bungay, East of England
Are you a people-person who loves animals and enjoys making a great first impression? We’re on the lookout for an additional Receptionist to join our fantastic team here at Wherry Vets!
You\’ll be at the heart of our practice — the first friendly face our clients see when they walk through the door, and the reassuring voice they hear on the phone. If you\’re organised, great with people, and love being part of a supportive team, this could be the perfect role for you.
What You\’ll Be Doing:
- Giving every client and patient a warm welcome and a positive experience
- Answering phones and managing calls with professionalism and care
- Booking, rescheduling, and following up on appointments
- Keeping everything running smoothly behind the scenes with admin tasks
- Handling payments and dispensing prescriptions accurately
- Keeping our reception and consult rooms tidy, clean, and inviting
- Supporting your colleagues and helping the practice run like clockwork!
- No two days are the same – but every day is rewarding.
Why Wherry Vets?
We’re a large, purpose-built small animal practice with a brilliant, long-standing team who genuinely enjoy working together. Team spirit and support are at the core of everything we do.
We\’re based just outside the charming market town of Bungay, in a beautiful part of the country near the coast and only 15 miles from Norwich. Whether you\’re into countryside walks, spotting wildlife, or love water-based activities like paddleboarding or kayaking – there’s something here for everyone.
Your Work Schedule
- Full-time role
- Ideally a 5-day working week
- No weekends or out-of-hours work at present – further details to be discussed at interview
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Discounted staff pet care
Wherry Veterinary Group, Bungay
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Veterinary Receptionist employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Get to know the company! Research Chapelfield Veterinary Partnership and their values. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm for their work.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for animals and customer service shine through. We want to see that you're excited about joining our team and making a difference in the lives of pets and their owners.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or customer-facing roles. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your organisational and communication abilities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us get a good sense of who you are and what you can bring to our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at VC Evidensia UK
✨Know Your Stuff
Familiarise yourself with the role of a veterinary receptionist. Understand the key responsibilities like booking appointments, handling payments, and managing diaries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. You might be asked how you would handle difficult clients or manage multiple tasks at once, so prepare some examples from your past experiences that highlight your skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You could mention specific tools or methods you use to stay organised, especially in a busy environment like a veterinary practice. This will show that you can handle the varied workload.
✨Research the Company
Take some time to learn about Chapelfield Veterinary Partnership and its values. Knowing about their community involvement and commitment to high-quality care will allow you to align your answers with their mission, making you a more appealing candidate.
