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- Tasks: Greet clients, manage appointments, handle queries, and assist with admin tasks.
- Company: Join Lynton House Vets, a progressive veterinary group with a gold standard reputation.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care.
- Why this job: Be part of a supportive team culture with a focus on well-being and professional growth.
- Qualifications: Experience in veterinary reception and a passion for customer service are essential.
- Other info: Part-time role with flexible shifts, including 1:4 Saturdays.
The predicted salary is between 24000 - 36000 £ per year.
Lynton House Vets, Woking, Woking, South East
We are looking for a friendly, enthusiastic and experienced Veterinary Receptionist to join our team at Lynton Vets from September 2025!
If you have a passion for customer service, experience in a veterinary reception, and are keen to make a difference in a busy veterinary environment, we’d love to hear from you. In this role, you will be responsible for greeting and interacting with clients in a welcoming and professional manner, ensuring that every visit is a positive experience. You will manage appointment bookings, handle queries, and take payments, while also dispensing medication and assisting with general administrative tasks.
Additionally, you will be required to handle account queries, chase outstanding debt, and manage payments, as well as complete end-of-day banking and monitor petty cash records.
You will also support the team with any other administrative tasks as required by the Reception Manager, Practice Manager or Clinical Director will also be part of your duties.
Who we are
We are a long-established, Small Animal Veterinary Group. As a progressive practice we recently relocated to our brand new, purpose-built practice in Woking, and continue to invest to refurbish and equip our other 2 practices to the same high standard. The practice maintains state of the art clinical equipment such dental radiography, Virtual Veterinary equipment (VVS) ultrasound scanners, anaesthetic multiparameter and patient warming equipment. We also have a purpose-built grooming salon at our main site. We have a loyal client base and a gold standard reputation across the local community. We have great transport links to London and the beauty and history of Surrey on our doorstep ready to explore.
Join an exceptional team at Lynton Vets
Our 6 Veterinary Surgeons are supported by a great team of 8 Registered Veterinary Nurses, 4 Student Veterinary Nurses, 4 ANAs and experienced Receptionists across the Group. We have a family like culture in practice and have embedded a truly support and encourage ethos amongst the team. Each practice has an essential SOS chocolate station, and we are never short of cake with some excellent bakers across the group! Mental and physical well-being of the team is paramount to us. Because our people matter We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do.
This is a part-time role working 27 hours per week, covering a variety of shifts including 1:4 Saturdays.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Discounted staff pet care
Lynton House Vets, Woking
12 Well Lane, Woking, Woking, GU21 4PA, United Kingdom
#J-18808-Ljbffr
Veterinary Receptionist employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with the specific services and values of Lynton House Vets. Understanding their commitment to customer service and community involvement will help you align your responses during any interviews or conversations.
✨Tip Number 2
Network with current or former employees of Lynton House Vets if possible. They can provide valuable insights into the company culture and what the team truly values in a Veterinary Receptionist.
✨Tip Number 3
Prepare to discuss your previous experience in veterinary reception or customer service. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service to clients.
✨Tip Number 4
Show your enthusiasm for animal care and welfare during your interactions. Highlight any relevant qualifications or experiences that demonstrate your passion for the veterinary field, as this will resonate well with the hiring team.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and veterinary reception. Include specific examples of how you've handled client interactions, appointment bookings, and administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and customer service. Mention why you want to work at Lynton House Vets and how your skills align with their values and the role's responsibilities.
Highlight Relevant Skills: In your application, emphasise skills such as communication, organisation, and multitasking. Mention any experience with handling payments, managing queries, or working in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at VC Evidensia UK
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your genuine interest in the veterinary field.
✨Highlight Customer Service Skills
Since the role involves interacting with clients, be prepared to discuss your previous customer service experience. Provide examples of how you've handled difficult situations or gone above and beyond to ensure a positive experience for customers.
✨Familiarise Yourself with Veterinary Terminology
Brush up on basic veterinary terms and procedures that may come up during the interview. This will show that you are proactive and serious about the role, and it will help you communicate effectively with the veterinary team.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the practice and team culture. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
