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- Tasks: Be the friendly face for clients and their pets, managing appointments and enquiries.
- Company: Join Glenthorne Veterinary Centre, a supportive team dedicated to excellent pet care.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Excellent communication skills and a compassionate attitude are essential.
- Other info: Join a close-knit team with great career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
The Glenthorne Veterinary Centre, Uttoxeter, West Midlands is looking for a kind, compassionate person to join our team as a Veterinary Receptionist on a fixed-term contract for 12 months. This is a full-time role working 40 hours per week between the hours of 8:00am-7:00pm, including 1 in 3 Saturday mornings and bank holidays on a rota basis. The role will include working at both our Uttoxeter and Tutbury practices.
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to:
- Liaising with the clients and the clinical staff to provide a high level of customer care.
- Meeting and greeting clients and pets.
- Booking appointments and diary management.
- Managing telephone and email enquiries.
- Taking payment for services and products.
- Managing cash and end-of-day banking.
- Maintaining a clean and safe space for our clients and their pets.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave.
- Additional annual leave for your birthday which will be added to your holiday allowance.
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay.
- Cycle to work scheme.
- Initiatives focused on employee wellbeing.
- Non-accidental injury support.
- Learning and development opportunities via the IVC Evidensia Academy.
- Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers.
- Discounted staff pet care.
Veterinary Receptionist (FTC) in Uttoxeter employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (FTC) in Uttoxeter
✨Tip Number 1
Get to know the company! Research Glenthorne Veterinary Centre and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Role-play with a friend or family member to get comfortable with greeting clients and handling enquiries.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you've successfully juggled multiple tasks. Be ready to share these during your interview to demonstrate that you can thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Glenthorne team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Veterinary Receptionist (FTC) in Uttoxeter
Some tips for your application 🫡
Show Your Passion: Let us see your love for pets and customer service shine through in your application. Share any relevant experiences that highlight your compassion and dedication to helping both clients and their furry friends.
Tailor Your CV: Make sure your CV is tailored to the Veterinary Receptionist role. Highlight your communication skills and ability to multitask, as these are key in our busy environment. We want to know how you can contribute to our close-knit team!
Craft a Friendly Cover Letter: Your cover letter is your chance to make a great first impression! Keep it warm and friendly, just like the atmosphere we strive for at Glenthorne. Tell us why you’re excited about joining our team and what makes you a perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at VC Evidensia UK
✨Know Your Stuff
Before the interview, brush up on your knowledge about veterinary practices and customer service. Familiarise yourself with common questions that clients might ask and think about how you would respond. This will show that you're genuinely interested in the role and ready to provide excellent care.
✨Show Your Compassion
As a Veterinary Receptionist, empathy is key. During the interview, share examples of times when you've gone above and beyond for customers or handled difficult situations with kindness. This will help demonstrate that you have the warm and compassionate demeanour they’re looking for.
✨Practice Multi-tasking
Since the role involves juggling multiple tasks, it’s a good idea to prepare for questions about how you manage your time and priorities. Think of specific instances where you successfully managed several responsibilities at once, and be ready to discuss them.
✨Ask Questions
At the end of the interview, don’t forget to ask thoughtful questions about the team and the work environment. This shows that you’re not only interested in the position but also in how you can contribute to their supportive and friendly atmosphere.
