Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet clients, manage appointments, and handle inquiries with a friendly attitude.
- Company: Join a close-knit team at Usk Veterinary Centre, dedicated to veterinary excellence.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Be the first point of contact for pet lovers and make a difference in their lives.
- Qualifications: Enthusiastic, reliable, and professional communication skills are essential.
- Other info: Work in a beautiful area near the Brecon Beacons with great career development opportunities.
The predicted salary is between 12 - 16 £ per hour.
Here at Usk Veterinary Centre, we are looking for an enthusiastic, reliable person to join our close-knit team. You will be our client's first point of contact, so a professional, courteous manner is essential. This role is based across both our Usk and Caerleon surgeries.
Responsibilities:
- Greet customers professionally and handle telephone inquiries promptly.
- Manage appointment scheduling, including booking, cancelling, and rearranging.
- Record, pass on, and follow up on enquiries.
- Process payments, including PDQ machine usage, and allocate them on the system.
- Promote services, manage debt control, and cash up daily.
- Maintain a clean reception area and process clinic emails.
- Attend team meetings regularly.
- Be part of delivering veterinary excellence.
We are a two-site, small animal practice in the heart of Monmouthshire, and our branch surgery is within a ten-minute drive away. Our Practice is set a stone's throw away from the Monmouthshire River, which our staff and their dogs enjoy at lunchtime. We are a five-minute walking distance from Usk Town and situated within the Brecon Beacons. The area offers an abundance for you to do in your downtime away from work. Cardiff and Bristol are both within a 45-minute drive.
We have our laboratory for in-house use, a DR X-ray machine with SignalPet Use, a dental X-ray and a separate Dental theatre along with our prep rooms and main Theatre, an Ultrasound machine, endoscopy and Walk-In Kennels. Working as part of a team of 10 reception staff, alongside 7 Vets and 9 Nurses, you will be an integral part of offering our clients the high level of service the practice is proud to provide.
Working pattern:
This is a part-time role working 22 hours per week, working one full day shift and two 1 pm - 7 pm shifts per week, along with a share in the Saturday morning rota.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee well-being
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Usk Veterinary Centre, Porth-y-Carne Street, Usk, NP15 1RZ, United Kingdom
Veterinary Receptionist - Part Time in Usk employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Part Time in Usk
✨Tip Number 1
Make sure to research Usk Veterinary Centre before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in being part of their close-knit group.
✨Tip Number 2
Practice your greeting and phone etiquette! As a Veterinary Receptionist, you'll be the first point of contact for clients, so demonstrating a professional and courteous manner during mock calls can really set you apart.
✨Tip Number 3
Don’t forget to highlight your teamwork skills! With a team of 10 reception staff and various vets and nurses, showing that you can collaborate effectively will make you a strong candidate for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Veterinary Receptionist - Part Time in Usk
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your love for animals.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Veterinary Receptionist. It shows us you’ve done your homework!
Keep It Professional: Remember, you’ll be the first point of contact for our clients, so maintain a professional tone throughout your application. Use clear language and check for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our practice!
How to prepare for a job interview at VC Evidensia UK
✨Know the Practice Inside Out
Before your interview, take some time to research Usk Veterinary Centre. Familiarise yourself with their services, values, and the team. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. During the interview, demonstrate your ability to communicate clearly and courteously. Practice answering common questions in a friendly manner to reflect the professional tone they expect.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with an upset client or managing a busy reception area. Think of examples from your past experiences that highlight your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
First impressions matter! Dress professionally for your interview to convey that you take the opportunity seriously. A smart appearance will help you feel more confident and make a positive impact on the interviewers.
