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- Tasks: Provide compassionate care to animals and assist with various practice operations.
- Company: Join the friendly team at Orchard Vets, a well-established animal practice.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care.
- Why this job: Make a real difference in animal care while working in a supportive environment.
- Qualifications: Experience in client-facing roles is preferred; veterinary experience is a bonus.
- Other info: Flexible hours and opportunities for learning and development await you!
The predicted salary is between 1054 - 1157 £ per month.
Join the friendly and dedicated team at Orchard Vets Ashurst! We are a well-established, first-opinion small animal practice with a strong focus on high-quality patient care and excellent client service. This is an exciting opportunity to become part of a supportive, busy practice where no two days are the same, and every team member plays a vital role.
The role
Your day-to-day duties will be varied and rewarding, including providing compassionate patient care, assisting with laboratory work, cleaning and maintaining surgical instruments and kits, and supporting the smooth running of our practice. You will be welcoming clients, booking in appointments, handling payments, answering telephone enquiries, and completing a range of administrative tasks.
About the practice
We are proud to be a well-equipped first-opinion practice with an on-site laboratory, digital X-ray, and a fully equipped operating theatre. This allows us to carry out the majority of diagnostic investigations and surgical procedures in-house. We also work closely with several excellent referral centres nearby, enabling access to a wide range of specialist services when required.
Our team
You’ll be joining a friendly and experienced team consisting of 7 Veterinary Surgeons, 7 Registered Veterinary Nurses, 2 Student Veterinary Nurses, and 5 reception/administration staff. We value teamwork, communication, and creating a positive working environment.
About you
The ideal candidate will have previous experience in client-facing or animal care roles and feel confident interacting with a variety of clients. Strong communication and organisational skills are essential. Previous veterinary experience is an advantage but not essential, as full training and support will be provided. You will typically work between 8:30 am and 7 pm on Monday, Tuesday, Thursday, and Friday, with some flexibility available. The role may involve occasional travel to our Romsey site. Our support team also participates in a 1 in 5 Saturday rota (8:30 am–12:30 pm) at our Romsey branch. There are no out-of-hours requirements.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Animal Care Assistant in Southampton employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Animal Care Assistant in Southampton
✨Tip Number 1
Get to know the team at Orchard Vets! Before your interview, check out their website and social media. Familiarising yourself with their values and recent activities can help you connect during your chat.
✨Tip Number 2
Show off your passion for animal care! When you meet the team, share your experiences with animals and how you’ve made a difference in previous roles. This will highlight your commitment and fit for the role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to client interaction and teamwork. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Animal Care Assistant in Southampton
Some tips for your application 🫡
Show Your Passion for Animal Care: When writing your application, let your love for animals shine through! Share any relevant experiences you have, whether it's volunteering at a shelter or caring for pets. We want to see that you're genuinely excited about joining our team at Orchard Vets.
Tailor Your Application: Make sure to customise your application to fit the role of Animal Care Assistant. Highlight your client-facing experience and any organisational skills you've got. This helps us see how you'd be a great fit for our busy practice!
Keep It Clear and Concise: We appreciate a well-structured application! Use clear language and keep your sentences concise. This makes it easier for us to understand your qualifications and enthusiasm without getting lost in too much detail.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at VC Evidensia UK
✨Know Your Stuff About Animal Care
Before the interview, brush up on your knowledge of animal care practices. Familiarise yourself with common procedures and terminology used in veterinary settings. This will not only show your passion for the role but also help you answer questions confidently.
✨Showcase Your People Skills
Since this role involves interacting with clients, be prepared to discuss your experience in client-facing roles. Think of examples where you've provided excellent customer service or handled difficult situations. This will demonstrate your ability to communicate effectively and create a positive environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they handle challenging cases. This shows your genuine interest in the practice and helps you assess if it’s the right fit for you.
✨Be Ready for Practical Scenarios
You might be asked to handle practical scenarios during the interview, such as dealing with a distressed pet or managing a busy reception area. Think through how you would approach these situations calmly and effectively, showcasing your problem-solving skills and compassion.
