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- Tasks: Welcome clients and their pets, manage appointments, and support our busy clinic.
- Company: Join a friendly team at The East Grinstead Vet Centre, dedicated to animal care.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and enhanced family-friendly policies.
- Why this job: Make a positive impact on pets and their owners in a rewarding environment.
- Qualifications: Experience in reception or customer service, with a love for animals.
- Other info: Work in beautiful East Grinstead with great transport links and outdoor activities.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a warm, experienced Receptionist to join our friendly and supportive team here at The East Grinstead Vet Centre. If you love working with animals and people and enjoy being the friendly face welcoming clients and their pets, this could be the perfect role for you!
Your days will be varied and rewarding—answering phones, booking appointments, managing payments, helping clients with health plans, and supporting the smooth running of our clinic. You’ll be part of a great team, ensuring every visit is a positive experience for both pets and their owners.
We are a busy, small animal practice in beautiful East Grinstead with satellite branches in Crawley and Copthorne, with good transport links to London and Brighton. We are lucky enough to have the Ashdown Forest on our doorstep, providing a great place for walking and enjoying spectacular views.
You will work 38 hours per week across 4 days, covering 9-hour shifts; this will also include every other Saturday morning.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Veterinary Receptionist in South Shields employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in South Shields
✨Tip Number 1
Get to know the clinic! Before your interview, do a bit of research on The East Grinstead Vet Centre. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Role-play common scenarios with friends or family to boost your confidence in handling calls, booking appointments, and managing payments. The more comfortable you are, the better you'll shine in the interview!
✨Tip Number 3
Show your passion for animals! During your interview, share any relevant experiences you have with pets or in customer service. Whether it's volunteering at an animal shelter or simply being a pet owner, let them know how much you care about both animals and their owners. It’ll make you stand out as a warm and caring candidate.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm. Plus, it’s a great way to ensure your application gets the attention it deserves. So, don’t hesitate—get your application in today!
We think you need these skills to ace Veterinary Receptionist in South Shields
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or in a veterinary setting. We want to see that you’re not just looking for a job, but that you genuinely care about the well-being of our furry friends.
Highlight Your Customer Service Skills: As a Veterinary Receptionist, you'll be the friendly face welcoming clients and their pets. Make sure to emphasise your experience in customer service. Talk about how you've handled difficult situations or gone the extra mile to ensure a positive experience for customers.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at The East Grinstead Vet Centre!
How to prepare for a job interview at VC Evidensia UK
✨Know Your Stuff About Animals
Brush up on your knowledge of common pets and their needs. Being able to chat confidently about different breeds, health issues, and care tips will show that you’re passionate about animals, which is key for this role.
✨Show Off Your People Skills
As a Veterinary Receptionist, you'll be the friendly face clients see first. Practice how you would greet clients and their pets, and think of examples where you've provided excellent customer service in the past. A warm smile goes a long way!
✨Get Familiar with the Clinic's Services
Take some time to research The East Grinstead Vet Centre and its services. Knowing what they offer, like health plans and any special initiatives, will help you tailor your answers and show genuine interest in the clinic.
✨Prepare for Common Interview Questions
Think about questions you might be asked, such as how you handle stressful situations or manage multiple tasks. Prepare specific examples from your past experiences that highlight your organisational skills and ability to work under pressure.
