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For Companies A veterinary practice in New Milton is seeking a friendly customer care advisor to be the first point of contact for clients. You'll handle phone calls and emails, contributing positively to the team's smooth operations. This role requires strong customer service skills, with training provided for candidates.
In addition to a competitive salary, you will receive 6.6 weeks of annual leave, enhanced family-friendly policies, and ongoing development opportunities with the IVC Evidensia Academy.
Veterinary Receptionist - Front Desk & Client Care in New Milton employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Front Desk & Client Care in New Milton
✨Tip Number 1
Make sure to research the veterinary practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their client care.
✨Tip Number 2
Practice your phone etiquette! Since you'll be handling calls, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your customer service skills during the interview. Share specific examples of how you've handled difficult situations or gone above and beyond for clients in the past. This will demonstrate your ability to contribute positively to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Veterinary Receptionist - Front Desk & Client Care in New Milton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see your enthusiasm for customer care and how you can contribute to our team’s positive vibe.
Tailor Your Application: Make sure to customise your CV and cover letter for the Veterinary Receptionist role. Highlight any relevant experience in customer service and how it relates to being the first point of contact for clients.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at VC Evidensia UK
✨Know the Practice
Before your interview, do some research on the veterinary practice in New Milton. Familiarise yourself with their services, values, and any recent news. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Veterinary Receptionist, strong customer service skills are key. Prepare examples from your past experiences where you’ve successfully handled difficult situations or provided exceptional service. This will demonstrate your capability to be the first point of contact for clients.
✨Practice Common Interview Questions
Think about common interview questions related to client care and communication. Practise your responses, focusing on clarity and positivity. This will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
