Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our veterinary practice, welcoming clients and managing communications.
- Company: Join a supportive team at a well-equipped, RCVS-accredited veterinary practice.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and enhanced family-friendly policies.
- Why this job: Make a difference in pet care while enjoying a great work-life balance in a beautiful location.
- Qualifications: Experience in customer service or the veterinary industry is a plus, but training is provided.
- Other info: Flexible hours with opportunities for professional growth and discounts on pet care.
The predicted salary is between 1200 - 1600 £ per month.
Forest Lodge Veterinary Practice Ltd, New Milton is seeking a friendly and flexible customer care advisor to join our busy practices in New Milton and Pennington. As a receptionist, you will be a key part of the team, helping the practice run smoothly every day. You’ll be the first point of contact for our clients—welcoming both new and familiar faces, answering phone calls and emails, and keeping our front desk organised and efficient.
We’re a supportive, close-knit team working in a well-equipped and forward-thinking practice. We’re proud to be an RCVS-accredited first opinion practice and have a strong reputation in the community. You’ll be working alongside a team of 4 full-time-equivalent vets with special interests in dermatology, internal medicine, emergency care, and imaging. We actively support professional growth, and certificate studies are encouraged.
We’re based in New Milton, right in the heart of the beautiful New Forest, and close to Bournemouth, Southampton, and stunning local beaches. It’s a great place to work and an even better place to live—perfect if you’re looking to relocate or want a better work-life balance.
We will provide you with full training to be able to work to a high standard. However, experience of working in the veterinary industry or with the public would be an advantage. Our team are hoping to work alongside someone with a sense of humour and the ability to work collaboratively as well as individually. We strive to offer a good work-life balance.
We are looking for someone who can comfortably fit in with our existing team and help support them through holidays and sickness. Some Saturday work will be required, but this will be requested with plenty of notice. We have 2 basic rotas available.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Veterinary Receptionist in New Milton employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in New Milton
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Forest Lodge Veterinary Practice. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in being part of their close-knit community.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the first point of contact for clients. Think about how you can showcase your friendly and flexible nature during the interview. Maybe even role-play some common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your sense of humour! The team is looking for someone who can fit in well and bring a bit of fun to the workplace. Don’t be afraid to let your personality shine through in your conversations—after all, a good laugh can go a long way in a busy practice!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Forest Lodge Veterinary Practice site. It’s the best way to ensure your application gets seen by the right people and shows that you’re keen to join our fantastic team.
We think you need these skills to ace Veterinary Receptionist in New Milton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of humour or warmth. Remember, as a receptionist, you'll be the friendly face of our practice!
Tailor Your Application: Make sure to tailor your application to the role of Veterinary Receptionist. Highlight any relevant experience you have, especially in customer service or the veterinary field. We love seeing how your skills can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and you’ll be all set!
How to prepare for a job interview at VC Evidensia UK
✨Know the Practice Inside Out
Before your interview, take some time to research Forest Lodge Veterinary Practice. Familiarise yourself with their services, values, and community reputation. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a veterinary receptionist, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle difficult situations with a sense of humour and professionalism.
✨Demonstrate Team Spirit
The practice values collaboration, so be ready to discuss how you work well in a team. Share instances where you've supported colleagues or contributed to a positive work environment. Emphasising your flexibility and willingness to help during busy times will resonate well.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role. You might ask about the training process, opportunities for professional growth, or how the team handles busy periods. This demonstrates your proactive attitude and genuine interest in joining their team.
