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- Tasks: Manage the front desk, greet clients, and assist with pet care tasks.
- Company: Join Adams Vets, a caring team serving Liverpool for over 40 years.
- Benefits: Enjoy competitive pay, generous leave, and discounts on pet care.
- Why this job: Be part of a supportive family-like team while working with adorable pets.
- Qualifications: Experience in reception, preferably in a veterinary setting, and great customer service skills.
- Other info: Flexible part-time hours with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Adams Vets is thrilled to offer a new opportunity for an experienced, part-time Veterinary Receptionist to join our dedicated team. We are seeking a professional, passionate, and positive individual who demonstrates enthusiasm and commitment in every aspect of their work. You will be part of a supportive team of vets, nurses, and auxiliary staff, all working together to provide excellent care and service.
As a receptionist, you will play a vital role in the day-to-day operations of the practice. Your duties will include:
- Managing the front desk
- Answering phone calls and emails
- Greeting both new and existing clients
- Promoting our Pet Health Club
- Preparing medications
- Assisting with insurance claims
- Occasionally enjoying some cuddles with puppies and kittens
Adams Vets has proudly served the Liverpool community for over 40 years, with two well-equipped clinics located in Fazakerley and Wavertree. Our Fazakerley clinic offers excellent transport links and free on-site parking, while our Wavertree location is in a vibrant area with plenty of local restaurants, cafés, and bars—perfect for a team outing.
Both of our clinics are fully equipped with digital radiography, ultrasonography, tonometry, an in-house Idexx laboratory, dedicated inpatient wards, modern operating theatres, and consultation rooms for both vets and nurses. We foster a collaborative environment where knowledge is shared, cases are discussed, and career development is encouraged.
The Skills You'll Bring to Our Team:
We are looking for a motivated and experienced individual to join our team. The ideal candidate will have at least one year of receptionist experience, preferably within a veterinary practice, and possess excellent customer service skills. You should be highly self-motivated, with a passion for delivering exceptional service. Candidates must be able to reliably commute to both of our clinics. A Certificate of Higher Education is preferred, though not essential.
Working Hours:
This position is for a part-time role, up to 25 hours a week with a 3 day week, 1 in 4 Saturdays mornings from 8:30am to 1pm and no out of hours. You would work between our two clinics.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave (FTE)
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Discounted staff pet care
Veterinary Receptionist (Part-Time) in Liverpool employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time) in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Adams Vets. Familiarise yourself with their values and services. This will help you connect with the team and show that you're genuinely interested in being part of the Adams family.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they align with the role of a Veterinary Receptionist. We want to hear your passion for pets and people!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can help you feel more confident when meeting the team and clients at Adams Vets.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Veterinary Receptionist (Part-Time) in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working with animals shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent service and support to our furry friends and their owners.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a veterinary practice before. We love seeing how your skills align with what we do at Adams Vets, so don’t be shy about showcasing your customer service prowess!
Be Professional Yet Friendly: As a Veterinary Receptionist, you'll be the first point of contact for our clients. Use a warm and approachable tone in your written application to reflect the friendly atmosphere we foster at Adams Vets. We’re all about kindness and support here!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this pawsome opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at VC Evidensia UK
✨Know the Practice Inside Out
Before your interview, take some time to research Adams Vets. Familiarise yourself with their services, values, and the community they serve. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Veterinary Receptionist, excellent customer service is key. Prepare examples from your past experience where you’ve gone above and beyond for clients. Highlight your ability to handle difficult situations with grace and empathy, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Adams Vets prides itself on being a close-knit team. Be ready to discuss how you work collaboratively with others. Share experiences that showcase your ability to support colleagues and contribute positively to a team environment, as this aligns with their family-like culture.
✨Prepare for Practical Scenarios
Think about the day-to-day tasks of a Veterinary Receptionist and prepare for situational questions. For instance, how would you handle a busy front desk or a distressed pet owner? Practising these scenarios can help you feel more confident and demonstrate your problem-solving skills during the interview.
